Dancer's Image's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Dancer's Image

3.6

About this business

Bloch 

Location details

849 Washington St, Newton, MA, 02460, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.695 reviews
Select a rating
amd55's profile image
16 years ago

The owner, Paula Panos, is absolutely wonderful! – I am a professional ballet dancer in the Boston area and have been going to Dancer's Image for almost five years now. I have only ever received the best of treatment. Paula Panos, the owner, has so much knowledge about the dance world and only gives the best customer service to the people that come in to her store. I have never experienced in my entire professional career someone who knows exactly what they are talking about when it comes to pointe shoes, like Paula. On top ... read more

disco4178's profile image
disco4178 
16 years ago

Very Friendly Service – I'm just a guy who started taking adult beginner ballet classes at Boston Ballet next door. I read the bad reviews of this store, but my experience there was totally different. I must have had four very polite, professional, and eager employees help me with whatever I needed. There were others shopping, and everyone seemed like they were being attended to in a friendly way. It's not as easy for a man to browse for stuff when it really must be a minuscule percentage of their business! I would definitel... read more

bwhma's profile image
16 years ago

AVOID AVOID AVOID – The woman who owns that store is the meanest woman I have ever meet in my life. She will insult you and your kids then take your money. She is awful and nasty. Don't give her the time of day! 

Smith2Smalls's profile image
Smith2Smalls 
16 years ago

Rude, rude, rude staff! Condescending, snarky, unprofessional - SAVE YOURSELF THE TRIP and go elsewhere – I will never return to this shop EVER AGAIN after how I was been treated on TWO separate occassions -- my mistake to give them another chance. Dancer's Image staff is so rude and unprofessional it left me reeling, wondering "Did she actually just say that to me?" I am a size 4/6 and am 5' 6" and she made me feel like I was a huge whale Like the other people who commented here, the owner will openly insult your body, talk... read more

CortneyLee's profile image
CortneyLee 
16 years ago

Horrible customer service!!! – I am a professional ballet dancer, who got under a terrible service of this dance supply store. The owner is ridiculously rude, I've never seen such bad customer service of a dance store. I was shocked by the way I was treated there. She literary made me cry! I don't know how can they talk to their customers with such attitude and rudeness. Not only the owner is rude to the customers, but also very greedy about the cost of the dance items. I was trying to get a discount because of the school I ... read more

LevineJA's profile image
LevineJA 
16 years ago

Excellent customer service – My child and I go to Dancer's Image just about once a year for shoes and we are always served quite well. The staff is friendly and very sociable. They do a very thorough job of ensuring that one is getiing the best fit depending on foot size, expected growth, and shoe type. We have always been serviced very well. On our last visit, actually, we all decided that no purchase was necessary as my child's current shoes were fine for the foreseeable future. So, I expect to be back probably in about 6 ... read more

christinepamela's profile image
christinepamela 
16 years ago

Excellent customer service for 8 years – Like with ANY business, we all have possitive and/or negative experiences. I was a regular customer for 2 years before owning The Performance Factory, which is a performing arts studio, located in Waltham, MA. After 6 years of being in business, I have dealt with SEVERAL stores on many different levels. Weather buying costumes, referring students to have fitted shoes or even referrals for inventory they didn't supply, Dancers Image has ALWAYS been fabulous. My students receive a gener... read more

balanchina's profile image
balanchina 
16 years ago

Read this before you enter! – I am an 18 year old Boston Ballet student who made the mistake of stepping into this store more than once. The store owner is rude, inappropriate, and condescending. I have never felt worse about myself or my years of hard work than after spending 30 minutes in this store. She comments on students weights, the schools they attend, and the outlook she has on their future. She is nobody... has never had ballet training herself and is truly a miserable person. She doesn't know how to fit pointe sho... read more

laffytafy37's profile image
laffytafy37 
16 years ago

Ignore the owner's personality, they know what they're doing with dance shoes and clothes. – While I wouldn't sit down to coffee with the owner (I agree she can be sour, blunt and abrupt), I have repeatedly received good customer service from the owner and her employees. I have found them knowledgeable about their merchandise, especially different kinds of dance shoes, how to fit my daughter's wide feet, selecting more economical items when appropriate, etc. My daughter has more than "a little belly", and we have never heard... read more

Frequently asked questions about Dancer's Image

How is Dancer's Image rated?

Dancer's Image has a 3.6 star rating with 95 reviews. 

When is Dancer's Image open?

Dancer's Image is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com