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Danbury Kia
- Car Dealers
- Danbury, CT
About this business
Danbury Kia offers New and Certified Pre-Owned Kia vehicles, and a full selection of Pre-Owned vehicles from all manufacturers. We are a certified Kia service center offering warranty repairs. Family-owned and operated, our goal is to make you a customer for life.
Location details
100A Federal Rd, Danbury, CT, 06810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Jeff Sousou was okay. I wish the finance manager would have given me more for my trade in or lowered the price on the car I purchased. Jeff Campaniolo the “finance manager” added “TotalCare” $700 tire package without clearly explaining the charge nor asking if we wanted it. I noticed it days later when I reviewed the contract. I call Jeff Sousou with no call back about this question. I finally spoke to Jeff Campaniolo, the finance manager who told me that he discussed it. He told us the benefits that I thought fell under the... read more
They willingly sold a van to my husband without giving a car fax or disclosing the fact that an accident had occurred with the prior owner when asked specifically . Never gave the cpo paperwork with the sale and insisted it was Certified Pre Owned . Completely disregarding our concerns for warranty and resale. Claiming that carfax isn’t a reliable source to use . They just play games with peoples money for their own gain ! Have not even attempted to correct the issue .
This dealership is horrible and does illegal transactions. I have bought a few cars from them. To make a long story short, my ex-boyfriend, Kevin, traded my car in for another one in someone else’s name. They allowed it, Kevin signed his name to trade the car in. The car was supposed to be paid off in 10 days and someone at Danbury Jeep realized they couldn’t pay off the car, as I had the title. Emails went back and forth, Sal, general manager, replied to my email being very nasty. End result, they said they are cancelling t... read more
Business response:
We are sorry for any confusion in this matter. When the vehicle was presented for trade against the purchase of a new vehicle, our initial proposal included it in the calculation for the deal. This was always contingent upon a proper title being presented and/or loan pay-off details being confirmed. When it was brought to our attention that the gentlemen did not have the title and the vehicle was in your name, the original offer was rescinded, and a new deal was written without the trade. Subsequently, as the vehicle belongs... read more
I was charged $1000 over MSRP. The car had no floor mats and I was promised them. After a month of asking I had to bring in my 2023 Sportage for a check engine light. I asked service about them. They checked with the salesman and they were given an ok to order. I was called to come in and pick them up. They tried to charge me $175.00 for them. When I complained the parts guy said oh yes your right and didn’t charge me. My car yes a 2023 was in for a check engine light. It needed and ignition coil they didn’t have and said it... read more
Business response:
We are very sorry you were disappointed in your service with us. Your comments have been forwarded to our owner and general manager for appropriate follow up. We appreciate your taking the time to give us your feedback.
I was charged $1000 over MSRP. The car had no floor mats and I was promised them. After a month of asking I had to bring in my 2023 Sportage for a check engine light. I asked service about them. They checked with the salesman and they were given an ok to order. I was called to come in and pick them up. They tried to charge me $175.00 for them. When I complained the parts guy said oh yes your right and didn’t charge me. My car yes a 2023 was in for a check engine light. It needed and ignition coil they didn’t have and said it... read more
TL:DR - Dealership continues to inexplicably withhold $1K owed to me, continually lies to me, and all around dodging my calls instead of dealing with the problem. If I could give this dealership and literally everyone I interacted with up through the owner of the dealership a 0 I would. An utterly insulting experience. I purchased the new Kia Telluride (at $6K over sticker at that) and they promised that the $1,035 that I put down would be refunded to me after the purchase of the car, and we are sitting now at 9 days since p... read more
Business response:
As has been explained, the refund was processed immediately, but it was inexplicably held up by the company that processes our credit card transactions. When this issue was discovered, it was rectified right away. Unfortunately, we have no control over how quickly the credit is processed by the banks.
If I could give this place 0 stars, I would! First, let me start by expressing how awful the service was! I came in on a scheduled appointment as my lease had ended and I planned on financing my car. The sales person, Rodney, had no knowledge of anything and had to constantly get my questions answered by someone else. We waited at his desk for 5 hours while he was the middle man and had to go back and forth to the sales managers desk, and back to his desk (where I was sitting) to give me updates. Not once were we offered ref... read more
Business response:
We're glad we were able to work this out for you and your parents. If we can assist your further, please don't hesitate to reach out.
I seen a video on ********of a guy made a down payment and check in hand and for some reason this dealership doesn’t take capital one for the remaining balance anyways the manager pretty much said get out of here and he can’t get his Down payment back until the following Monday. I hate these kind of dealerships so I seen it on ******** I just wanted to help this guy whoever he is out and let him know I stand with him against shady businesses like this.
Business response:
*** ******* the gentleman received his money back the next day.
I tried to buy a car yesterday from Danbury Dodge. HUGE mistake! My experience there started with trying 5 separate times to call the dealership, and getting hung up on or told the car wasn't in that store. We finally got someone who said the car was available and we could come by at anytime before 8 to see it. I got my family halfway there before I was told the car was not available. So I turned around. When almost home I got another call asking if I was still coming in! I was told the car was available after all. I asked f... read more
Business response:
I apologize for the very poor experience. Your comments have been forwarded to the owner and general manager for appropriate follow up with the sales team. I will follow up with our accounting department to ensure your credit has been processed.
Frequently asked questions about Danbury Kia
How is Danbury Kia rated?
Danbury Kia has a 4.4 star rating with 1,479 reviews.
When is Danbury Kia open?
Danbury Kia is closed now. It will open at 9:00 a.m.
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