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Danbury Kia
- Car Dealers
- Danbury, CT
About this business
Danbury Kia offers New and Certified Pre-Owned Kia vehicles, and a full selection of Pre-Owned vehicles from all manufacturers. We are a certified Kia service center offering warranty repairs. Family-owned and operated, our goal is to make you a customer for life.
Location details
100A Federal Rd, Danbury, CT, 06810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Need to file a complaint about Kia of Danbury Ct. They as of yet and it’s been over 6 weeks to return any of my calls about fixing my car. I have a Kia Sorento 2021 that needs the radio replaced in my car. I am still waiting for a call back or email or anything from them. It’s been over 6 weeks!
To anyone whom owns an **** ***** ***** *******AVOID THIS DEALERSHIP!! I brought my *** in for what should have been a simple engine replacement well they wound up convincing my warranty that they could do a "top end rebuild" literally 10ft after pulling out of the dealership my car over heated... brought it right back and Justin, useless service advisor, said he'd get it checked. My Jeep was there for months and every time I would call to check in on my vehicle no one would answer a damn phone due to them knowing my caller ... read more
Business response:
Mr. *******we were unaware there was any issues with your **** ***** ********since we have not seen the vehicle since November 2023. All work was performed in according to the coverage approved by your warranty company. Please contact our service manager, Yvonne S******** for further assistance. **********************. Thank you
To anyone whom owns an **** ***** ***** *******AVOID THIS DEALERSHIP!! I brought my *** in for what should have been a simple engine replacement well they wound up convincing my warranty that they could do a "top end rebuild" literally 10ft after pulling out of the dealership my car over heated... brought it right back and Justin, useless service advisor, said he'd get it checked. My Jeep was there for months and every time I would call to check in on my vehicle no one would answer a damn phone due to them knowing my caller ... read more
Business response:
Mr. *******we were unaware there was any issues with your **** ***** ********since we have not seen the vehicle since November 2023. All work was performed in according to the coverage approved by your warranty company. Please contact our service manager, Yvonne S******** for further assistance. **********************. Thank you
Literally refused to sell me the car at their own asking price when I told them I was planning on paying with cash (cash provided to me from an outside lender). I made the salesperson aware I was adamant on staying with my current lender for financing because I have a disability, and my outside lender has been very accommodating with helping me navigate the stress of the entire car buying process in general and gone above and beyond their due diligence of what they were required to ensure that I was 100% on the same page. Ev... read more
On December 16, 2024 I had an appointment with Danbury Kia to look at a 2024 Sportage. After viewing the car I decided to purchase it. I told the salesperson that I would be paying the majority of it in cash and would finance the balance through my bank because the dealer could not match my bank's interest rate. They were selling the car for two thousand dollars over sticker price. I was agreeable to the price and ready to put a deposit on the vehicle. Then a manager came out to do a hard sell on an extended warranty which t... read more
Business response:
*** ********, We apologize if we were unclear. We do not take deposits for in-stock vehicles from anyone, no matter how they choose to pay for the vehicle. All in-stock vehicles are available on a first-come-first-served basis. You were welcome to purchase the vehicle with a check from the lender of your choice at the MSRP, not above it. We hope you are able to find a vehicle to meet your needs soon.
They have been the worse company to deal with. I purchased my 2018 Jeep wrangler from their sells person Skander who assured me that my truck came with the soft and hard top. He told me the hard top to my truck was in the garage he would get it for me. It has been a year and I still do not have my hard too nor a solution after giving them my hard earned money. I have gone up there several times nothing as been resolved. He even tried to get me lease another car to get my hard top that my truck was supposed to come with. I ha... read more
We have had the absolute worst customer service in your service department with Sal. He has had our vehicle for jus about a month just to get back to us with a service report- nothing has even been fixed yet! It takes him days to call us back- if he even does. We have had to call over a dozen times just to get an answer as to what they found with our vehicle. We have even asked (his coworker twice) that he email us the service report and even that took days. We will never be using this service department again nor will be be... read more
Don't do business with these people. In March of this year, I purchased a "certified Pre-Owned" 2021 Jeep Grand Cherokee. It was presented as having new brakes/calipers and tires. 2 weeks later the rear passenger side brake caliper came loose, and my rear tire locked up and the car was undrivable. I had to have it towed to my mechanic who repaired the issue. I spoke with the folks here and was assured they would reimburse me for my out-of-pocket expenses. Well, it's been 3 months and their Director of Preowned vehicles Andre... read more
They harassed me by calling me 8 times after I told them I was going with a different dealership. Continued to call even after my husband also told them to stop- twice. We had to blocked their number.
Business response:
I apologize for the excessive phone calls. I will investigate who was responsible and refer them to the general manager. Thank you for bringing this to our attention,.
Frequently asked questions about Danbury Kia
How is Danbury Kia rated?
Danbury Kia has a 4.4 star rating with 1,479 reviews.
When is Danbury Kia open?
Danbury Kia is open now. It will close at 6:00 p.m.
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