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Danbury Hyundai
- Car Dealers
- Danbury, CT
About this business
Danbury Hyundai, a member of the Danbury Automotive Group, is proud to offer Northwestern Fairfield County and New York State drivers with a wide selection of new Hyundai and used cars. Shop online, visit our showroom, schedule service, or peruse finance options with us. We are happy to serve the local Danbury, Waterbury, New Milford, Ridgefield, and Carmel, NY area. We look forward to seeing you!
Location details
102 Federal Rd, Danbury, CT, 06810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:30 p.m. | |
| Tue | 9:00 a.m. to 6:30 p.m. | |
| Wed | 9:00 a.m. to 6:30 p.m. | |
| Thu | 9:00 a.m. to 6:30 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Overpaid for the vehicle. They bait you with a low price then they throw whatever fees they can and drive up the price back up. Chairs are uncomfortable, showroom was very hot, the drinks aren't cold. Was at the dealership for 7 hours very slow process. Buyer beware. They screwed us we payed way too much.
Business response:
We hope your husband is enjoying his new-to-him vehicle.
We had a terrible expirece with the no communication. The car has been in the shop now for 21 days and we are left paying a rental car.
Business response:
We are sorry this diagnosis is taking longer than expected as we try to replicate your complaint. I understand that a loaner was made available to you, and hope this eases the stress of this process. Thank you for your patience.
I was totally disrespected last night when I was at this location. My sales person who I was talking to was amazing, and then his manager, who was the most unprofessional person that I ever met. I was referred here by one of the owners brothers, and I did purchase a car here years ago with no problems. and this is how I was treated. I had all the intentions of buying a car, but this sales manager was the most miserable person I’ve ever met. Not even sure how you could have someone like that as a manager. Myself having been i... read more
Business response:
We understand that you are working directly with our general manager and are sure we can come to a resolution that works for all.
Danbury Hyundai Oct 28, 2022 Noe.Tellusom Pulled a bait & switch scam on us. Contacted them to buy a Santa Cruz SEL AWD Crew Cab Pickup for $31,245, as listed on their website. They confirmed that they had it in stock, assured us they didn't need a deposit, they'd hold it for us. So we drove HOURS down to our credit union and we're about to leave to the dealership and suddenly NOPE, it SOLD. But they have the PREMIUM for +$10k MORE. Won't discus any deal via phone. We gotta drive another hour to the dealership to discuss. ... read more
*BUYER BEWARE* I went there to see a used car that was on their website, when I got there the car was not there, someone took it to run 'errands'. I knew I wanted this car and asked Ernesto if I could put a deposit down to hold the car for me for when it returns contingent on a test drive. He said no problem that he will text me when it comes in. I wrote a check, got a receipt & went home. The next day I reached out around 11:30/ 12 to see if the car was there yet. He responded "it will be here today", I said great I can get... read more
BEWARE of this dealership! I just purchased a CERTIFIED pre owned Tucson in May of this year & have been left stranded on the side of the road 3 times in 4 months! They never have any loaners to offer which means I can’t make it to work, and my son can’t make it to school. It is completely unacceptable! The service manager Ryan is very sympathetic but the sales manager (the one with glasses) is VERY UNPROFESSIONAL and stormed off after I expressed my frustrations. I spent an entire day in a tow truck with a 4 year old after ... read more
Business response:
********, we are worry to hear you are having difficulties with your vehicle. I have asked out management team to reach out to you and try to find the best solution. Thank you for your patience.
My mother who is 88 years old leased a Hyundai. She liked the car and wanted to purchase it at the end of her lease. Danbury Hyundai told her she would have to take out a 72 month! loan and pay the first 3 payments then pay off her loan in one lump sum. The original pay off amount was about 14,000.00 and the loan is now about 24,000.00. I found out through Hyundai finance that in the state of CT, she is able to pay Hyundai finance directly without going through the STINKING DEALER!! So as of right now she is responsible for ... read more
Business response:
*** ********** We apologize if there was any confusion, but the discussions had with your mother when she purchased her lease end vehicle were that she would be paying off the loan right away which would avoid paying the full interest on the loan. I have asked our management team to reach out to you to discuss the matter further.
I have a 2017 Santa Fe and have been having an oil problem for months. Did all of the oil consumption texts did the engine flush and they told me issue was fixed. It’s not fixed. Checked my oil last week and it was totally empty. Now I have to go back for them to take more pictures to send to corporate for approval. I have to leave my car overnight and they have no loaner for me. It’s been a horrible experience.
Business response:
We understand that this is a frustrating experience. Unfortunately, we must follow the dictates for Hyundai America and your extended warranty company which means we need to follow the requirements for documentation. Your warranty does not provide for a replacement vehicle during diagnosis and we do not currently have a loaner available, but we will do all we can to complete the diagnosis as quickly as possible to expedite the process.
Their customer service department is non-responsive. I've been trying to get my vehicle serviced for two weeks but no one answers the phone. Would not do business with this dealership.
Business response:
We apologize for the difficulty and frustration. I've asked the director to reach out to you by email to resolve this. Thank you for bringing this to our attention.
Frequently asked questions about Danbury Hyundai
How is Danbury Hyundai rated?
Danbury Hyundai has a 4 star rating with 2,017 reviews.
When is Danbury Hyundai open?
Danbury Hyundai is closed now. It will open at 9:00 a.m.
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