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Dana Behavioral Health

2.5

About this business

Location details

220 Reservoir St Suite #21 & Suite #28, Needham Heights, MA, 02494, United States

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WeekdayScheduleStatus
MonClosed
Tue09:00 a.m. to 8:30 p.m.
Wed09:00 a.m. to 8:30 p.m.
Thu09:00 a.m. to 8:30 p.m.
Fri09:00 a.m. to 8:30 p.m.
Sat09:00 a.m. to 5:00 p.m.
SunClosed
2.541 reviews
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D M's profile image
D M 
2 months ago

DO NOT GO TO DBH!! Billing department overcharged and incorrectly charged me numerous times this year and has been unresponsive for months, despite countless emails and calls and requests to escalate to leadership. Received a voicemail my provider is suddenly no longer practicing with them. Hopeful she got out before they take her down with their fraudulent billing practices. You’d think they’d learn from a recent legal charges, nope. Escalating this repeat fraud to Attorney General. 

jennifer sherman's profile image
jennifer sherman 
2 months ago

Horrible horrible there are no words for this place zero stars they should be out of business lack of communication, insurance problems, Billing errors, schedule problems, no staff. 

Jess Wallis's profile image
Jess Wallis 
3 months ago

I was charged a missed appointment fee even though I left two voicemails and sent an email the preceding two days. I can’t speak to whether they resolve this yet but it gives me serious pause about whether I’ll be continuing with this practice. I like my therapist but I don’t have time to deal with all the other BS. 

Caleb Novak's profile image
Caleb Novak 
4 months ago

Used DBH for around a year for therapy and medication management. I have pretty horrible ADHD, so establishing routine times and days for appointments is crucial. Rather than accommodating this, I was booked at a different time and day every week (some weeks not at all). This lead to many missed appointments, and I was eventually threatened with cessation of services. They’ve now dropped my insurer, which was the final nail in the coffin. Can’t say they’ve done much of anything for me in my time as a patient. Avoid if you ha... read more

Panda07's profile image
Panda07 
7 months ago

If you miss an appointment the nurse practitioner won't send prescriptions to the pharmacy, this shows a very low level of responsibility and professionalism. Just because you missed an appointment doesn't mean care for your health stops there. In fact your health is at risk by stopping certain medications without tappering them. Do not recommend this practice to anyone. 

Frequently asked questions about Dana Behavioral Health

How is Dana Behavioral Health rated?

Dana Behavioral Health has a 2.5 star rating with 41 reviews. 

When is Dana Behavioral Health open?

Dana Behavioral Health is open now. It will close at 8:30 p.m. 

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