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Dale's Southlake Pharmacy

4.7

About this business

"With over 35 years of Pharmacy service to the community, I have found your pharmacist should also be your friend. That is why we are Friends Helping Friends."Dale's Southlake Pharmacy is much more than your average drug store. Our pharmacy staff is dedicated to providing you fast friendly service, and can help answer all of your insurance questions. We offer competitive prices and can deliver to your home or office in the Decatur metro area.Dale's Southlake Pharmacy is a locally-owned, independent pharmacy located in South ... read more

Location details

245 W 1st Dr, Ste B, Decatur, IL, 62521, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 3:00 p.m.
SunClosed
4.739 reviews
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Deke Gollahon's profile image
Deke Gollahon 
4 years ago

Really poor customer service. Refused to help customer's even though we already paid for shipping. Kelsey refused service because we couldn't pay for an envelope we already paid for. DO NOT USE THIS USPS SERVICE. 

Anne Mapother Snyder's profile image
Anne Mapother Snyder 
recommend  Recommended
4 years ago

All of the staff are sohelpful and friendly at Dales’s South Lake Pharmacy. At Christmas I sent a package to my son, who is the military stationed on the east coast. In my hurry to get the package off in time for Christmas, I sent to the wrong address. I mailed the package from Dale’s via UPS, which turned out to be the best mix up that could have happened. Lauren went out of her way to track the package down, have it returned to Dale’s and resent to the right address. I will be forever grateful the package arrived in time s... read more

Heather Nihiser's profile image
Heather Nihiser 
4 years ago

the blonde lady at the window is the only one that is nice.. the lady with the short brown hair seems so bothered to do her job.. I'll just take my business somewhere else.. 

Crystal Storm's profile image
Crystal Storm 
recommend  Recommended
5 years ago

When my mom was released from the hospital on a Saturday, we didn’t realize the pharmacy closed at 3 & closed Sunday. that’s where we sent her script for medicine she needs for the swelling in her brain. Her boss knew Dale’s personal number & she was able to reach out to him. He brought my mom’s medicine to her house himself. Definitely will be going there from now on when needed. ❤️ 

Heather Gritton-Grady's profile image
Heather Gritton-Grady 
recommend  Recommended
5 years ago

What a wonderful experience shopping in the gift store today supporting small business Saturday. I highly recommend shopping here. They had a very nice variety and selection for different budgets. Cute and unique items that you will not find at the big box stores. Employees were extremely nice and helpful. Thank you for the complimentary muffins, hot tea/coffee. Not to mention the door prize sign ups. Very thoughtful to your customers. 

Emily Anne Phillips's profile image
Emily Anne Phillips 
recommend  Recommended
5 years ago

Special shout out to Dales Southlake Pharmacy & Erica Colee for your help figuring things out today with prescriptions and devices and the Fannie May chocolates made baby and momma feel 100% better :) You guys rock!! 

Carol Schall Kaufman's profile image
Carol Schall Kaufman 
recommend  Recommended
6 years ago

Every medication question and concern its addressed completely and kindly. Wait time is minimal. Cute little gift shop area. Love that they have a post office too! 

Patricia Buechele's profile image
Patricia Buechele 
recommend  Recommended
6 years ago

I have always received the best service. The staff is so friendly, service is prompt and the store is full of wonderful gifts, if you do have to wait 10 minutes. 

Bob Renn's profile image
Bob Renn 
7 years ago

Friendly service you can ask a question and they will endear 

Frequently asked questions about Dale's Southlake Pharmacy

How is Dale's Southlake Pharmacy rated?

Dale's Southlake Pharmacy has a 4.7 star rating with 39 reviews. 

When is Dale's Southlake Pharmacy open?

Dale's Southlake Pharmacy is closed now. It will open tomorrow at 8:30 a.m. 

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