This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
143 N York St, Elmhurst, IL 60126, Elmhurst, IL, 60126, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 p.m. to 10:00 p.m. | |
Tue | 12:00 p.m. to 10:00 p.m. | |
Wed | 12:00 p.m. to 10:00 p.m. | |
Thu | 12:00 p.m. to 10:00 p.m. | |
Fri | 12:00 p.m. to 10:00 p.m. | |
Sat | 12:00 p.m. to 10:00 p.m. | |
Sun | 12:00 p.m. to 10:00 p.m. |
Very rude customer service I had placed a mobile order for a cake gor to the counter and the man working there pointed at the fridge where everything is instead of telling me with words that it was the bag . Very rude experience. I myself work for customer service and would never do that .
‘Ummm we are sorry. We don’t have any napkins or spoons. The manager didn’t think of the idea to run to Jewel and buy some. Instead he just wanted to tell all customers that we are out. ‘ This is a conversation I just had with the cashier. I guess they mean it when they say ‘always a treat’.
Amazing help with ice cream cake. Decorations on cake well done and very kind service
I ordered a strawberry cheesecake blizzard it’s always been on the menu. The kid asked if I wanted the dipped strawberry cheesecake I said no. I want to the cheesecake blizzard then he said so you don’t want the strawberry I said no I don’t want the chocolate. He said okay then gives me vanilla with ice cream. Then I asked to correct it then he tried charging me again. I asked for the cheese cake blizzard with strawberry. Terrible service since the employees don’t know their own menu.
We are regular DQ customers, from BV, Elmhurst, Addison, Fox Lake, Lake Zurich & unfortunately have to rate Elmhurst the worst, basically a different grade of soft serve mix, very limited on toppings, more expensive, untrained personal & smaller portions. We walk the fountain area weekly, still go in there, but disappointed and started saving comparable DQ receipts from other locations, I'm sorry but I'm writing this to see an improvement at this location.
Dairy Queen (Treat) has a 3.1 star rating with 100 reviews.
Dairy Queen (Treat) is open now. It will close at 10:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com