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5415 Douglas Ave, Des Moines, IA 50310, Des Moines, IA, 50310, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 9:00 p.m. | |
| Sat | 11:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 9:00 p.m. |
Apparently its very inconvenient to the employee for a customer to order ice cream when said employee is sick. The lady was so unbelievably rude! I will avoid this location. I dont need ice cream bad enough to deal with someone like that!
Consistently the WORST blizzards I’ve ever seen in my 30 years of life. Half the blizzard is huge plain, unmixed vanilla ice cream. Every. Single. Time. I’ve had the misfortune of visiting this location multiple times in the last year, always in hope that I’ll get a half way decent blizzard. Every single time I’m disappointed. The team members are always in a foul mood, like you are the biggest inconvenience they’ve ever dealt with. God forbid you bring up the unsatisfactory product, you’ll be met with an even more unpleasan... read more
Would give zero stars if I could. The customer service is tremendously rude. We pulled up to the drive thru and the person working opened with “what do you want”, my husband tried to order very kindly, the man goes “what do you want?”, he proceeded to order and the man asked if we wanted anything else. I’m a passenger so I’m a bit further from the speaker, and began my order, the man working abruptly cut me off and said “I cant hear that person” I then tried to loudly yell my order and the man working cut me off again and sa... read more
Would give zero stars if I could. The customer service is tremendously rude. We pulled up to the drive thru and the person working opened with “what do you want”, my husband tried to order very kindly, the man goes “what do you want?”, he proceeded to order and the man asked if we wanted anything else. I’m a passenger so I’m a bit further from the speaker, and began my order, the man working abruptly cut me off and said “I cant hear that person” I then tried to loudly yell my order and the man working cut me off again and sa... read more
On 01/05/2026 (my daughter birthday) my daughter and her dad went up to the window and and the man at the window asked if he had a mobile order and we said no he proceeded to say the window is only for mobile orders then also proceeded to slammed the window down in their faces but the window says “order here” it say nothing about mobile order only or anything mobile orders
Dairy Queen (Treat) has a 3.3 star rating with 536 reviews.
Dairy Queen (Treat) is closed now. It will open tomorrow at 11:00 a.m.
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