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Dairy Queen

4.5

About this business

Specialties Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain. 

Location details

324 S Pine St, Burlington, WI, 53105, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.5375 reviews
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Lisa Arnold's profile image
Lisa Arnold 
recommend  Recommended
4 years ago

great icecream 🍦 very nice. 

Kat J. Kaae's profile image
Kat J. Kaae 
4 years ago

very slow today which is understandable seeing it's hot outside. I placed an order for a Large TWIST icecream in a Blizzard cup with Hard ButterScotch, Strawberries & Hot Fudge NOT blended. But after waiting and impatient people behind us I was given a Large Blizzard of Vanilla ice cream with Butterscotch & Strawberries and it was blended. This is the 4th time they have messed this up. And last time they messed up all 5 of our Large Sundaes & 1 Blizzard. 

Keri Hennerley Johnson's profile image
Keri Hennerley Johnson 
4 years ago

awful customer service, never again will I spend my money there. Adrian's is the best! 

Business response:

We're so sorry to hear about this experience, Keri. We appreciate your feedback. We hope you give us another chance and visit us again. - DQ Fan Relations Team 

Cali Simes's profile image
Cali Simes 
recommend  Recommended
4 years ago

Great service! Always friendly 

Jules Martineau's profile image
Jules Martineau 
6 years ago

The ice cream is good, but I can't say the same about the staff! Every single time we have gone there, we have gotten really poor service. Finally, we just stopped wasting our time and money! They NEVER got the order s right, (nothing complicated) and then blamed us because they are getting it wrong. Stop hiring teenagers, and get some people in there that actually take pride in their work! 

Terri LeClaire's profile image
Terri LeClaire 
6 years ago

Great Service & Food! 

Deb Riley's profile image
Deb Riley 
7 years ago

Staff is always very nice and ice cream is always good! 

Laurel Busch Solofra's profile image
Laurel Busch Solofra 
7 years ago
Becca Giles's profile image
Becca Giles 
7 years ago

Unless you want to be treated like chizz by their employees. I would not suggest you go there. Talking about a customer rudely in from of them while your standing right there... Over some as simple as misunderstanding what they were calling for orders. Maybe they need to find a better way. Simple error not need to make a customer feel like chizz. They made me feel humiliated. I did not need this after everything I've been through lately. They need to retrain them on proper customer service. Seriously. �� 

Frequently asked questions about Dairy Queen

How is Dairy Queen rated?

Dairy Queen has a 4.5 star rating with 375 reviews. 

When is Dairy Queen open?

Dairy Queen is closed now. It will open tomorrow at 10:00 a.m. 

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