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Dairy Queen

4.0

About this business

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. 

Location details

5732 Johnston St, Lafayette, LA, 70503, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,019 reviews
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Bryan Kibodeaux's profile image
Bryan Kibodeaux 
6 years ago

A little pricey for soft serve. 2 kids dipped cones, almost $5. Can get the real deal for almost that. Pretty ok ice cream, but guess you have to pay for all the advertisements. 

Bridgette Duhon's profile image
Bridgette Duhon 
recommend  Recommended
6 years ago

love their desserts and the service!!! 

Business response:

Thank you, Bridgette! We're happy to know you are satisfied with our desserts and service! 

Elisha Hyatt's profile image
Elisha Hyatt 
6 years ago

So I ordered my sons cake at 1pm over the phone, paid for it and told them I would pickup by 6pm. The guy says ok I’m going get it ready now. 7pm in walk in the store to the cashier not seeming to want to be there goes to the back and tells whoever I was here for a cake. The guy says that the Icing nor the name is on it so I had to wait a over 30 minutes for the cake to be done. I ordered so I wouldn’t have to wait. The only good thing i can say is the cook was the only one that acknowledged me and was wondering y I was stan... read more

Business response:

Hi Elisha. We apologize for your experience with our cake. If you don't mind, could you please send us a private message with a good contact number for you? We'd like to have our General Manager reach out to you regarding this. 

Pam Kidder's profile image
Pam Kidder 
7 years ago

Awesome service, very polite and happy 

Business response:

Thank you, Pam, for the 5 star review! We greatly appreciate it, and are happy to hear you're pleased with our service! We look forward to serving you again in the future. 

Teri Lee Cerwinske Knouse's profile image
Teri Lee Cerwinske Knouse 
7 years ago
Ashley Nicole's profile image
Ashley Nicole 
7 years ago
Cody Huval's profile image
Cody Huval 
7 years ago
Ash Hebert's profile image
Ash Hebert 
7 years ago

Very disappointed. I’ve had many great experiences with Dairy Queen. The last couple of times I’ve visited, it hasn’t been even decent to say the least. Our order was rung up wrong. So we explain that. They say they will fix it to pull up to a parking spot and they’ll bring it out to us. They came with half of our order missing. And everything was ice cold. We went inside to get the missing items. It takes them a good 5 mins. And once again, everything is ice cold. They had just opened, you would think it would be hot. Prett... read more

Business response:

Hey Ash. We apologize for your experience. If you would please send us a private message with a good number to reach you at, we'd like to have our area manager contact you to learn more about your experience. 

Allyson L Golden's profile image
Allyson L Golden 
7 years ago

was there this pass sat night ( st. patricks day) customer service was horrible. Saw 3 different girls touch, scratch, and pat their hair within the first 15 min we were there. one employee actually knocked over a drink with their hair. The person that delivers the orders to your table apparently does not speak. Cashier girl was unenthusiastic about her job. Not once did anyone say thank you or enjoy your order. so very unprofessional . 

Business response:

Hey Allyson. We apologize for your experience. If you would please send us a private message with a good number to reach you at, we'd like to have our area manager contact you to learn more about your experience. 

Frequently asked questions about Dairy Queen

How is Dairy Queen rated?

Dairy Queen has a 4 star rating with 1,019 reviews. 

When is Dairy Queen open?

Dairy Queen is closed now. It will open at 9:00 a.m. 

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