This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Dairy Queen
- Fast Food
- Ottawa, KS
About this business
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Location details
1444 S Main St, Ottawa, KS, 66067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedSo, today we were in the drive thru. you kid (cook) comes out, no mask, no gloves, enters freezer, comes out, again no gloves, carrying 2 hamburger patties, 3 chicken tenders (which aren't fully precooked) comes out of the freezer, has to touch handle to close the door, then open an outside door to enter the building, all the while switching the food back and forth from hand to hand to open the door. Now, even without COVID-19, this is NOT THE WAY TO HANDLE FOOD, for food to be kept in an outside freezer, it must enter the c... read more
Business response:
We are very sorry for the experience that you had at our location. We will be taking steps to ensure that your concerns are addressed with staff members. Thank you for the recommendation and we are happy that you were able to find our speed of service to your satisfaction. One of our management staff will be getting in touch via messenger to follow up with you.
Love the app and car side to-go!
I don't typically do this because I know mistakes happen.... this order takes the Cake wasted $17 litterally got the opposite of everything we asked for. asked for a bacon cheeseburger meal with mayo only. large fry and two sides of gravy.... got a bacon cheeseburger with everything on it regular size fries and no gravy....... ordered a chicken strip meal with 2 gravy.... got over cooked chicken strips with only one gravy cup not even filled to the half way mark. here is the kicker my husband was the only customer in the dri... read more
Rude cashier! Kept interrupting when trying to give my order complained to manager and he stated she was probably getting overwhelmed even though there were only 2 cars behind me.....
Absolutely terrible customer service. Bunch of teenagers whose ego is so much bigger than the entire restaurant themselves love to treat you badly and fill your entire experience with their arrogance.
Worst burger, stale bun, wrong condiments and one tiny piece of onion. Stone cold fries, totally wrong sunday and whipped cream on the milk shake ... November 18 and it was not even busy. Very disappointed
Large chocolate malt and the whipping was excellent.
Always crappy service, the teenagers that work there get my order wrong every single time we go in there!!
After cleaning off the dead fly littered, dirty bathroom counter (a changing station would be a helpful addition) so I could change my son, we went out to order. One of my boys got a chicken strip basket. When our food came, I asked for some ranch, and was told it was extra. You charge people for dipping sauce, when they order chicken strips? Then there was an employee in the dining area, complaining about her job, for everyone's listening pleasure. Super professional. Probably won't eat here again.
Frequently asked questions about Dairy Queen
How is Dairy Queen rated?
Dairy Queen has a 4.1 star rating with 833 reviews.
When is Dairy Queen open?
Dairy Queen is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com