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Dairy Queen

4.1

About this business

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. 

Location details

1444 S Main St, Ottawa, KS, 66067, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.Open now
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1830 reviews
5
410
4
222
3
96
2
38
1
60
4 reviews have no rating
Highest rated reviewon Jun 8, 2025
5
"Born and raised in Ottawa, been coming to this Dairy Queen my whole life (I..." more
Lowest rated reviewon Jul 3, 2024
1
"I would give less stars if I could. What is the point of curbside pick up i..." more
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Nathan Schwarz's profile image
Nathan Schwarz 
recommend  Recommended
4 years ago

So, today we were in the drive thru. you kid (cook) comes out, no mask, no gloves, enters freezer, comes out, again no gloves, carrying 2 hamburger patties, 3 chicken tenders (which aren't fully precooked) comes out of the freezer, has to touch handle to close the door, then open an outside door to enter the building, all the while switching the food back and forth from hand to hand to open the door. Now, even without COVID-19, this is NOT THE WAY TO HANDLE FOOD, for food to be kept in an outside freezer, it must enter the c... read more

Business response:

We are very sorry for the experience that you had at our location. We will be taking steps to ensure that your concerns are addressed with staff members. Thank you for the recommendation and we are happy that you were able to find our speed of service to your satisfaction. One of our management staff will be getting in touch via messenger to follow up with you. 

Jenna Taylor's profile image
Jenna Taylor 
recommend  Recommended
5 years ago

Love the app and car side to-go! 

Tori Bentley's profile image
Tori Bentley 
5 years ago

I don't typically do this because I know mistakes happen.... this order takes the Cake wasted $17 litterally got the opposite of everything we asked for. asked for a bacon cheeseburger meal with mayo only. large fry and two sides of gravy.... got a bacon cheeseburger with everything on it regular size fries and no gravy....... ordered a chicken strip meal with 2 gravy.... got over cooked chicken strips with only one gravy cup not even filled to the half way mark. here is the kicker my husband was the only customer in the dri... read more

Nicki Noland's profile image
Nicki Noland 
5 years ago

Rude cashier! Kept interrupting when trying to give my order complained to manager and he stated she was probably getting overwhelmed even though there were only 2 cars behind me..... 

Michael Ray's profile image
Michael Ray 
7 years ago

Absolutely terrible customer service. Bunch of teenagers whose ego is so much bigger than the entire restaurant themselves love to treat you badly and fill your entire experience with their arrogance. 

Shonda Stitt-Akes's profile image
Shonda Stitt-Akes 
7 years ago

Worst burger, stale bun, wrong condiments and one tiny piece of onion. Stone cold fries, totally wrong sunday and whipped cream on the milk shake ... November 18 and it was not even busy. Very disappointed 

Matt Ford's profile image
Matt Ford 
7 years ago

Large chocolate malt and the whipping was excellent. 

Cathy Napier's profile image
Cathy Napier 
7 years ago

Always crappy service, the teenagers that work there get my order wrong every single time we go in there!! 

Anji Luce's profile image
Anji Luce 
7 years ago

After cleaning off the dead fly littered, dirty bathroom counter (a changing station would be a helpful addition) so I could change my son, we went out to order. One of my boys got a chicken strip basket. When our food came, I asked for some ranch, and was told it was extra. You charge people for dipping sauce, when they order chicken strips? Then there was an employee in the dining area, complaining about her job, for everyone's listening pleasure. Super professional. Probably won't eat here again. 

Frequently asked questions about Dairy Queen

How is Dairy Queen rated?

Dairy Queen has a 4.1 star rating with 830 reviews. 

When is Dairy Queen open?

Dairy Queen is open now. It will close at 6:00 p.m.  

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