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Roland J. Down Service Experts has been providing heating, AC, indoor air quality, and plumbing services to the Albany community for over 60 years.
13 Airport Rd, Scotia, NY, 12302, United States
Get directions🚨🚨Please be careful of Roland J Downs🚨🚨 They sent a sales representative to run interference on me to stop me from asking questions to the tech or watching what he was doing. They charged us $300 for a $10 dollar part (validated on amazon and by Reimer) that took 10 min to install. They said the freon was low from a leak in the line. Actually there fittings that they losened causing leakage (we brought in Reimer to evaluate and give the truth afterwards) Then Roland J Downs Tech said we should have a fluorescent spray to... read more
Zhaji was very professional and efficient. Been using Roland J Down for over 15 years at multiple properties and the service was excellent as always.
Michael arrived ahead of schedule, stayed later than planned, corrected multiple issues, and (unfortunately) got very dirty in the process. The stayed courteous, professional, kind, and fully explained everything to ensure we understood what was happening and why. He also remained very patient with us while we tested the pipes throughout the home. I could not have asked for better service. We could not use anything in our home. Michael got us fully functional the same day.
Yesterday we had to replace our aged furnace because the blower motor died and therefore the air conditioning was not functioning. I want to thank Roland J Down for helping us work through this situation as quickly as possible. Everyone we connected with — the receptionist and scheduler, Mario and George who diagnosed the problem and helped us with the new furnace purchase, and Justin, Brian and Nick who installed the new system and got the AC back on were awesome!! Everyone involved really cared about our problem and worked... read more
Quick and efficient AC repair from Nick at Roland J Down. Always appreciated.
D.A. Bennett Service Experts has a 4.8 star rating with 5,090 reviews.
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