This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
CycleSmith's Bike Shop Louisville
- Retail
- Louisville, KY
About this business
Location details
3928 Shelbyville Rd, Louisville, KY, 40207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
RecommendedThese guys are awesome. Went a little out of their way/protocol to help out a semi local yeti rider! Special thanks to Samantha for making it happen. Highly recommend.
We had purchased a used bike from Cycle smiths for my 13 year old son. It was having some trouble shifting gears. Took it in for maintenance/repairs. The bill was almost $150 over what they originally quoted me. Get the bike home and it still won’t shift and the chain rubs on metal. My son was responsible for paying 1/2 the bill with his saved allowance. Since he still can’t ride it and was in tears, I called the shop back. Their response “well, that’s about as good as it’s going to get. Bring it back in if you want, but it’... read more
Business response:
Amber, we are sorry to hear that you are unhappy with the repair and service. We would be happy to fix it completely with your willingness to pay for the parts it needs to make it work properly. We are on your team and want you to be happy with your bike. The costs for parts is out of our control, although I understand you want to spend as little as possible.
Thanks Rick for a super smooth transaction. I’ll send anyone looking your way
Rick (owner) was first class and did an amazing job with my fitting. He was able to last minute accommodate me right before my Ironman race and gave my great info for my race. I’d recommend everyone to give this shop a try.
I recently purchased a new Scott Spark RC900 Pro mountain bike from Cyclesmith’s. This was my first purchase from Cyclesmith’s. The experience was extremely positive from start to finish. I highly recommend them, and look forward to many more purchases. Brian Kenady
Quick adjustments, Sam was great!
Getting back into mountain biking after a long hiatus and wanted a good solid hardtail bike with SLX drivetrain and great geometry. Rick was super helpful and I found exactly what I was looking for at a great price. He took the time to explain the changes in tech and equipment since I had been out of the game for so long and gave me solid recommendations. The prices on the gear were excellent as well and I can say I’m extremely satisfied with the service and my purchase!
Could not be more pleased with our whole bicycle purchasing experience! Rick has an awesome shop and his knowledge and customer service are first rate!
Frequently asked questions about CycleSmith's Bike Shop Louisville
How is CycleSmith's Bike Shop Louisville rated?
CycleSmith's Bike Shop Louisville has a 4.7 star rating with 159 reviews.
When is CycleSmith's Bike Shop Louisville open?
CycleSmith's Bike Shop Louisville is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com