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We are the nation's largest retailer of motorcycle apparel, parts and accessories, serving Off-Road, Adventure, Sport, Cruiser, Touring and Scooter riders, too. From the moment that we opened our first store in Northern California in 1974, Cycle Gear has been about one thing; providing motorcyclists with the gear that they need to better enjoy life on two wheels. That combined with our commitment to providing the best customer service in the industry, has been the cornerstone of our success over the years, and continues to g... read more
1521 N Carpenter Rd, Modesto, CA, 95351, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Amazing customer service!! Charlie spent the necessary time with me to understand safety ratings on helmets and ensure the proper helmet fit for my son. Absolutely will go back.
You guys are the best. Saved my butt. I live in Fresno and got a flat in Stockton at a track day and I am able to go back and do some riding! Thanks again guys!
Ever time I come here the staff offers their help with me. The employees like working here and it shows.
2 WEEKS AGO, I ORDERED TIRES AND THE MANAGER, JEN GAVE ME A PRICE MATCH FOR ONLINE..HAD TO GO BACK, REORDER..WRONG TIRE FOR MY FRONT..MANAGER HAD GIVEN ME A PRICE, CUSTOMER SERVICE PERSON (RON)STATED THAT "SHE DOES STUFF SHE ISN'T SUPPOSE TO DO" AND ALSO STATED THAT RADIAL TIRES AND BIAS PLY WERE THE SAME. RON THEN CHARGED ME MORE TO REORDER THE CORRECT TIRE. I HAD TO GO BACK AND TALK TO THE MANAGER TO GET MY DISCOUNT. THEN, (AGAINST MY BETTER JUDGEMENT) I HAD MY WIFE TAKE MY FRONT WHEEL OVER TO GET MY TIRE MOUNTED, BECAUSE ... read more
Business response:
Hi Mike, We apologize for the recent experience you had in-store. This has been escaladed to the store's area manager. If you haven't already, you should expect to be contacted soon. Feel free to also reach out to me directly at kflores@cyclegear.com Katrina Flores Cycle Gear, Inc. Customer Service
Nice place fast service they know what there talking about also do good work on my helmet
Cycle Gear has a 4.7 star rating with 1,387 reviews.
Cycle Gear is closed now. It will open at 9:00 a.m.
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