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Cycle Gear

4.8

About this business

Location details

695 E Golf Rd, Schaumburg, IL, 60173, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.82,030 reviews
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Rob Hughes's profile image
Rob Hughes 
recommend  Recommended
5 years ago

Great place to shop. Reserved some pants this past week. Got the email they were ready. Drove 35 miles over and due to a glitch in the system the pants were not available. They upgraded me to a nicer pair for the same price. Can't beat that for customer service. Thanks guys!!! 

Rick Hawkins's profile image
Rick Hawkins 
recommend  Recommended
5 years ago

Customer Service is extraordinary here. Alec and Seth are insanely helpful. My long hunt for a helmet has finally ended. Thanks guys 🤙Shoei X Fourteen for the win. 

LOu Loza's profile image
LOu Loza 
5 years ago

Staff has no knowledge about motor cycles. Called about brake pads and they said they didn’t carry them. I went there the same day and found them in the mess on the shelf. 

Business response:

Luis, we are so sorry about your experience - this is not the Cycle Gear difference we pride ourselves on. We will be sharing your comments with our Lauderhill, FL team to address this right away. If you want to get in touch with us directly, please reach out to us at cs@cyclegear.com and reference this review. 

Luis Peñaloza's profile image
Luis Peñaloza 
5 years ago

Staff has no knowledge about motor cycles. Called about brake pads and they said they didn’t carry them. I went there the same day and found them in the mess on the shelf. 

Bill Burchianti's profile image
Bill Burchianti 
recommend  Recommended
5 years ago

Great service, great store. The associate was nice and helpful. Definitely will go back. 

Andy Donnan's profile image
Andy Donnan 
recommend  Recommended
5 years ago

I have been skeptical of all the bike shops in town for over charging and taking advantage of new riders. But not CYCLE GEAR! Great prices and super friendly staff and awesome gear. They even helped me fix a mistake I made mounting a tire on my rim. I will definitely be coming back! Thanks for being awesome! 

George David's profile image
George David 
recommend  Recommended
5 years ago

The service is outstanding, and if I haven't found it in the store, the web site is great. 

Ben Brown's profile image
Ben Brown 
recommend  Recommended
5 years ago

Went in to get a tire mounted, and they were very busy. They told me it would be a couple hours, or potentially the next day, which was fine. I know they had some other services to perform as well. 45 minutes later, I got a call saying my tire was ready. The staff was very friendly, and I was able to ride that evening. 

Victoria Carmelita Smith King's profile image
Victoria Carmelita Smith King 
recommend  Recommended
5 years ago

great selection of everything you need...I purchased gloves 2 pair, helmet and seat pad...great prices! 

Frequently asked questions about Cycle Gear

How is Cycle Gear rated?

Cycle Gear has a 4.8 star rating with 2,030 reviews. 

When is Cycle Gear open?

Cycle Gear is open now. It will close at 6:00 p.m.  

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