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CVS Pharmacy

3.7

About this business

Location details

12734 Shoppes Ln, Fair Oaks, VA, 22033, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.739 reviews
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Vivek Dudgaonkar's profile image
Vivek Dudgaonkar 
on Google
a week ago

I have had a wonderful experience today during my visit to the pharmacy wherein the prescription was written for 90 day supply and the lady who served me and the entire team performed the due diligence to call and check in with doctor if a 90 day supply was actually needed as they thought a 30 day supply would suffice and this the doctor confirmed thereby saving me from purchasing for an added 60 day supply that would be totally unnecessary. All of this was done so efficiently by the entire team that I didn't have to wait fo... read more

Briana T's profile image
Briana T 
on Google
2 months ago

Rude pharmacy staff that were not knowledgeable regarding how to refill prescriptions. I was also told that the pharmacy closed in 10 minutes and to help me would take longer than that so I was turned away. Very disappointing especially for people who rely on their medications. 

Vivek Dudgaonkar's profile image
Vivek Dudgaonkar 
on Google
3 months ago

I have had a wonderful experience today during my visit to the pharmacy wherein the prescription was written for 90 day supply and the lady who served me and the entire team performed the due diligence to call and check in with doctor if a 90 day supply was actually needed as they thought a 30 day supply would suffice and this the doctor confirmed thereby saving me from purchasing for an added 60 day supply that would be totally unnecessary. All of this was done so efficiently by the entire team that I didn't have to wait fo... read more

Barbie's profile image
Barbie 
on Google
4 months ago

Completely agree with the newest 1star review. The little girls working here are THE WORST!!!! They cannot focus at all & are VERY rude! Sat in the drive thru for 30 minutes while the girl went back & forth with ONE person. There were plenty of other pharmacist to assist but they just kept going about their day (no line inside). The manager who you would expect to be better is just as rude as them all. They lack basic customer service skills that you need when dealing with people's medicine. Having people wait for 30 minutes... read more

Courtney Daus's profile image
Courtney Daus 
on Google
6 months ago

I don’t normally leave reviews but this needs to be addressed. The pharmacist and pharmacy techs here are immature and easily distracted. Instead of paying attention to patients they were discussing Disney movies. My dog was recently diagnosed with congestive heart failure and needs medication for imaging being done at their upcoming cardiologist appointment . Many of us are busy and rely on medical instruction upon pick up. Sometimes we pick medications up that we haven’t used before. There was no offer for me to consult wi... read more

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Frequently asked questions about CVS Pharmacy

How is CVS Pharmacy rated?

CVS Pharmacy has a 3.7 star rating with 39 reviews. 

When is CVS Pharmacy open?

CVS Pharmacy is closed now. It will open tomorrow at 9:00 a.m. 

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