This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
CVS Pharmacy
- Pharmacy
- Charlotte, NC
About this business
Location details
8120 University City Blvd, Charlotte, NC, 28213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I’ve been using this specific pharmacy for about 3 years now and I will never switch. The staff is always professional, polite, and knowledgeable. They always fill my scripts same day and when it’s out of stock, it only takes 1-2 days for them to get more. They recently implemented the touch screen check-in pads and it has made everything 100 times easier. Some times the line gets really long but they’ve always handled it in a timely manner. Genuinely appreciative for this pharmacy team <3
I arrived a few minutes before they opened today (Saturday September 12th) but they opened 15 minutes late because the pharmacist arrived 10 minutes late! It's now 10:30am and I'm still waiting for them to fill my prescription. And this is not the first time I've had issues with this particular pharmacy, staff are ALWAYS rude at this location!
I love this CVS. The Pharmacist and the Assistant are nice and helpful. I am a Senior Citizen sometimes I need help. And I find all the members really kind and they take out the time to help me. Working with the public requires patience and they have that.
Sure do love when the pharm tech treats me like I'm stupid for asking a simple question about my prescription. Can't switch pharmacies fast enough. This location is a nightmare on a normal day when you arent being treated poorly by the staff. EDIT: Classic robot response to issues. I'm not even going to bother complaining because based on the years of similar reviews, nothing is ever changed. Just going to take my business elsewhere, not that the corporation would care.
The customer service is terrible and you end up going back and forth with the AI on the phone and never get connected to a human when you ask for a human. The pharmacists also tried to lie about my prescriptions and although I understand the needle shortage they should never be almost handing over the wrong needle sizes to anyone or forgetting to check if there are 2 needles prescribed since some medications literally require 2 needles to even inject. I do feel for customer service workers as I am one as well, but this level... read more
Frequently asked questions about CVS Pharmacy
How is CVS Pharmacy rated?
CVS Pharmacy has a 3.2 star rating with 98 reviews.
When is CVS Pharmacy open?
CVS Pharmacy is closed now. It will open at 9:00 a.m.
Browse nearby in Charlotte, NC
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com