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Cuyahoga Falls Utility Billing

2.1

About this business

Location details

2310 2nd St, Cuyahoga Falls, OH, 44221, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.188 reviews
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Joanne O'Neal-Brewer's profile image
Joanne O'Neal-Brewer 
a week ago

The whole system is terrible. Office lady, Kelly, is incredibly rude. A issue with our trash and the lady answered the phone was rude. Ridiculous. 

Michael Grandt's profile image
Michael Grandt 
2 months ago

I’ve been dealing with Cuyahoga Falls Utility since 2008. I’ve always had very good service. They are polite, knowledgeable, and very friendly and helpful. I’m a little disappointed recently that the new phone system dumps me into voicemail almost immediately, instead of letting me wait in line to talk to someone Other than that, I am very happy with them! 

Danielle Veasey's profile image
Danielle Veasey 
5 months ago

I’d give ZERO stars if I could. They are the most inconsiderate rudest people I have ever dealt with. I have paid over $700 the since May and they have shut off our electric twice now. We are a low income family with disabled family members and they know our situation and don’t help. I cannot wait to get out of Cuyahoga Falls. It’s a bunch of bullies and they have bullied the wrong person!! 

Carol Cameron's profile image
Carol Cameron 
9 months ago

Very rude on phone have people on medical machines they didnt even care shut power off without any notice even when the bill was paid. No knocks on the door no compasion for anyone that they feel is below them no emails no phone calls 

KJ Filous's profile image
KJ Filous 
9 months ago

Been using the white drop box for 29 years but when the office lost my payment I was told I must have used the regular usps mail box or put a check (with no envelope) in the box. Way to take accountability.🙄 

Frequently asked questions about Cuyahoga Falls Utility Billing

How is Cuyahoga Falls Utility Billing rated?

Cuyahoga Falls Utility Billing has a 2.1 star rating with 88 reviews. 

When is Cuyahoga Falls Utility Billing open?

Cuyahoga Falls Utility Billing is open now. It will close at 6:00 p.m.  

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