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Cutter Chrysler Dodge Jeep Ram Fiat Service Center
- Automotive
- Honolulu, HI
About this business
Once you've arrived at our new and used CDJR dealership in Honolulu, Hawaii, the friendly team member assisting you will go over a detailed service estimate with you and our experienced, certified technicians will only complete work that has been approved by you. Once the requested maintenance work has been completed, Cutter CDJR in Honolulu will update your Jeep Wrangler's records so that we can help all our customers keep up with a maintenance plan.
Location details
777 Ala Moana Blvd, Honolulu, HI, 96813, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
AWFUL CUSTOMER SERVICE and REPAIR! Took my car in months ago and cost over $5k to only get it back and now in-drivable. Had to get it towed back and still can’t get a call back. Brian (manager) and Kyle are awful at customer service and repair team is even worse! Total scam!!! Do not use!!!
Sadly, my experiences with this service center are similar to what others are writing. I understand trying to set up an automated system, which can make ease of making an appointment easier. But many times that cannot take the place of taking to an actual representative. Calling numerous times and being unable to immediately talk to a representative was extremely frustrating. Worse, when the quickest appointment is days away per the automated system, that is an unacceptable system. I don't want to wait days to be seen only t... read more
If I could give 0 I would. First of all No one answered the phone to see if we could have our Jeep towed to this facility. We finally just took a chance on it. That was the end of August. It sat there for a week because no one could get to it. Then it took another week because they couldn’t figure out the problem. They finally figure it out and someone put diesel. The tech was of no help with dealing with the insurance and all he was focused on was collecting payment. Mind you they found an issue with the radiator. We have a... read more
Zero stars would be given if possible. If you value your time, do not use this service center. They simply do not answer the phone, voicemails or texts. I have been attempting for hours, as my car is being serviced by them, and unfortunately has been serviced by them for the same issue a few times. Somehow, after attempting for two hours to reach them this morning, my call was answered by someone from Cutter Mazda who tried multiple times to reach their service department, without any success either and stating her own frust... read more
I've been here over 6 times and each time there is an extremely long wait. I have to wait a minimum of 30 minutes to just check in the car. This last time I had to wait over 4 hours to do a simple check up on the car. They said they called me to pick it up, but no call was received on my phone at all. They also charged me for a tire rotation, but I then noted they did not do that because of a missing wheel lock that the last mechanic put in the back of the car. No communication at all from them regarding this, and I now have... read more
Frequently asked questions about Cutter Chrysler Dodge Jeep Ram Fiat Service Center
How is Cutter Chrysler Dodge Jeep Ram Fiat Service Center rated?
Cutter Chrysler Dodge Jeep Ram Fiat Service Center has a 2.5 star rating with 42 reviews.
When is Cutter Chrysler Dodge Jeep Ram Fiat Service Center open?
Cutter Chrysler Dodge Jeep Ram Fiat Service Center is closed now. It will open on Monday at 7:00 a.m.
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