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Message from Custom Stitch Upholstery Here at Custom Stitch Upholstery we are focused on providing high-quality service and customer satisfaction We will do everything we can to meet your expectations and meet your budget for all your Auto, Motorcycle, Boat, Recreational vehicle and Custom needs.We offer a wide range of Upholstery Services ranging from Seats, headliners, carpets, dashboards and door panels. We offer complete custom work, rebuild and repair.Our marine interiors will have your Boat looking good on the water. W... read more
16645 Walnut St #A1, Hesperia, CA, 92345, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | 10:00 a.m. to 2:00 p.m. | |
Sun | Closed |
VERY UNSATISFIED!!!!!! We took our boat here in March 2020. VERY dissatisfied with his work. We can feel the wood through upholstery. They didn’t put the correct padding or not enough padding over the wood or something. Seats are very uncomfortable. Upholstery is wearing in the corners do to minimal padding. Even the stitching & piping looks horrible in a lot of places. Denis is a very nice guy but I would not recommend him. Also, We had him install an extra battery just for our stereo system. Now the stereo system & amplifi... read more
Business response:
Good afternoon Lisa, I am sorry that you feel this way. I would have liked to hear from you in person rather than this online. If there was an issue, it should have been brought to my attention as soon as this happened. I would be more than willing to still discuss this with you to resolve the problems you are having. Please contact me directly.
I reached out to Denis and staff for a small custom project on my 97 Lexus LS400. I immediately felt welcome as soon as I walked in the door with a handshake and introduction. Denis showed interest in my idea immediately where at the other shop I went to first rushed me out the door. Custom Stitch accomplished my project in a timely manner and kept me updated the entire way. I'm big on customer service and Custom Stitch nailed it.
Custom Stitch Upholstery has a 3.5 star rating with 24 reviews.
Custom Stitch Upholstery is closed now. It will open on Monday at 8:30 a.m.
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