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2903 May Blvd Suite #105, Southaven, MS, 38672, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Very helpful. I went in for a broken clasp on my bracelet and instead of just selling me a new one. They actually took the time to fix it right there. Thanks again!!!
After having what I can only describe as a Pretty Woman experience a few months back, I’ll never return to this store. We went in asking about an upgrade of my wedding set for our anniversary. I’m not sure exactly why, but all three women up front did not seem interested in helping us. One retrieved a quote for a repair on my original set while the other two sat at the register ignoring us. They then sent us on our way without even offering to show us any options. It honestly felt like I wasn’t their target clientele so ther... read more
They tried to charge me more to fix the ring than i bought it for. I purchased a ring here back in September, I did not start wearing it until late December when i got married. I had to get the ring fixed after a month of wearing it because three diamonds were lost. I have worn this ring for less than four months and have lost FIVE more diamonds. I called the place prior to going and they said that there is absolutely no reason that should be happening and i agreed. However when i went in to get it fixed the lady then procee... read more
My family has been loyal customers of this business since its days on Stateline Road, which is why it’s so disappointing to see how much the customer service has changed. The previous owners created such a warm, welcoming environment—they were genuinely kind and caring, and it made all the difference. I recently brought my wedding ring in for repair and specifically waited until I was back in town because of the great experiences we’ve had here in the past. From the moment I walked in, though, it felt like a completely diffe... read more
Custom Jewelry has a 4.6 star rating with 430 reviews.
Custom Jewelry is closed now. It will open on Tuesday at 10:00 a.m.
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