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Custom Jewelry

4.6

About this business

Location details

2903 May Blvd Suite #105, Southaven, MS, 38672, United States

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WeekdayScheduleStatus
MonClosed
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
4.6430 reviews
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steven Haddock's profile image
steven Haddock 
a month ago

Very helpful. I went in for a broken clasp on my bracelet and instead of just selling me a new one. They actually took the time to fix it right there. Thanks again!!! 

Kelli Bergstrom's profile image
Kelli Bergstrom 
a month ago

After having what I can only describe as a Pretty Woman experience a few months back, I’ll never return to this store. We went in asking about an upgrade of my wedding set for our anniversary. I’m not sure exactly why, but all three women up front did not seem interested in helping us. One retrieved a quote for a repair on my original set while the other two sat at the register ignoring us. They then sent us on our way without even offering to show us any options. It honestly felt like I wasn’t their target clientele so ther... read more

Carine-lisa Green's profile image
Carine-lisa Green 
3 months ago
Alyssa Talley's profile image
Alyssa Talley 
3 months ago

They tried to charge me more to fix the ring than i bought it for. I purchased a ring here back in September, I did not start wearing it until late December when i got married. I had to get the ring fixed after a month of wearing it because three diamonds were lost. I have worn this ring for less than four months and have lost FIVE more diamonds. I called the place prior to going and they said that there is absolutely no reason that should be happening and i agreed. However when i went in to get it fixed the lady then procee... read more

Salenia Moore's profile image
Salenia Moore 
4 months ago

My family has been loyal customers of this business since its days on Stateline Road, which is why it’s so disappointing to see how much the customer service has changed. The previous owners created such a warm, welcoming environment—they were genuinely kind and caring, and it made all the difference. I recently brought my wedding ring in for repair and specifically waited until I was back in town because of the great experiences we’ve had here in the past. From the moment I walked in, though, it felt like a completely diffe... read more

Frequently asked questions about Custom Jewelry

How is Custom Jewelry rated?

Custom Jewelry has a 4.6 star rating with 430 reviews. 

When is Custom Jewelry open?

Custom Jewelry is closed now. It will open on Tuesday at 10:00 a.m. 

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