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Custom Hospice

4.1

About this business

Location details

888 W Big Beaver Rd #900, Troy, MI, 48084, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.118 reviews
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Carrie's profile image
Carrie 
a month ago

I have to admit that I was skeptical using this hospice service for my step-dad based on the reviews but I am so glad we did. We had Rachel and Tracy as my step-dad’s hospice nurses and they went above and beyond to ensure he was comfortable. They spent more time than normal visiting him in order to get him to a place of comfort. I am very very happy with the genuine concern and care they showed my step-dad during his final days. Based on my experience, I would highly recommend them 

Nitau2b pigepig69's profile image
Nitau2b pigepig69 
a year ago

I just started working with them for my husband's care and to say i am disgusted is the understatement of the year. I am 100% beyond disgusted. First off when the Home Aid comes she starts out by telling me what she is and is not going to do, then the weekend nurse calls me and first thing she asks me is: "do you want me to come over today" ... and all I can think of is why are you asking me, I thought you checking on my husband was part of your job and contract. Then at 2:00 in the morning my husband wakes me crying and moa... read more

Mark Norman's profile image
Mark Norman 
a year ago

Worst experience of my life... This organization was dishonest and understaffed. I had to stay on the phone the whole time my father was dieing to make sure custom hospice would do what they promised. They broke the promises every time. I pray that they never let another family suffer. May GOD have mercy on this company. Don't use this company ever. 

Aimee Wiercioch's profile image
Aimee Wiercioch 
a year ago

I've been working with Custom Palliative Care and Hospice for a little over a year now, I'm writing this without any influence from Custom management- I just wanted to put it out there that Custom management/administration really treats their team with respect and wants us to have work/life balance. As a nurse, I want what's best for my patients and their loved ones. Custom gives me the support I need to be the best nurse I can. I'm really grateful to have found this team and I encourage other healthcare professionals to con... read more

Mary Lynn Harrison's profile image
Mary Lynn Harrison 
2 years ago

This is a specific compliment…Colette, the music therapist, is spectacular and a wonderful gift to your program. Her carols today lifted Nancy’s spirits immensely. 

Frequently asked questions about Custom Hospice

How is Custom Hospice rated?

Custom Hospice has a 4.1 star rating with 18 reviews. 

When is Custom Hospice open?

Custom Hospice is closed now. It will open tomorrow at 8:30 a.m. 

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