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Custom Features, Inc.

4.7

About this business

Location details

9340 Old Bailes Rd, Fort Mill, SC, 29707, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.778 reviews
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Brent Hopkins's profile image
Brent Hopkins 
a month ago

Extremely disappointed in the complete lack of accountability from Custom Features Incorporated. I was driving directly behind one of their company trucks when I saw that the rear door was open. Something flew out and struck my vehicle, cracking my windshield. I followed the truck until the driver stopped. When he got out, I personally watched him go to the back of the truck, say “damn it,” and shut the rear door. The driver contacted his office, and I was given the company’s insurance information to file a claim. After I fi... read more

Breann Zito's profile image
Breann Zito 
a month ago

Extremely disappointed with how Customer Features Incorporated handled this situation and the complete lack of accountability afterward. My husband was driving behind one of their company trucks when he observed that the rear door of the truck was open. Something came out of the truck and struck our vehicle, cracking our windshield. My husband immediately followed the truck through a neighborhood. When the driver eventually stopped and got out, my husband witnessed him look at the back of the truck, say “damn it,” and shut t... read more

Audrey Higgins's profile image
Audrey Higgins 
a month ago

Working with Custom Features was a great experience. Chris was incredibly helpful during the design and quote process. Installation was a breeze. The team showed up on time, were respectful and efficient during the construction, and left the area spotless upon departure. We plan to use Custom Features again for projects in the future! Photo shows cabinet work before finished painting. 

Kelly Willis's profile image
Kelly Willis 
2 months ago

Our experience with Customer Features was excellent. We have done two projects with them and I’m sure we will be doing more. April was fantastic to work with, from our vision, to design, to quoting and scheduling! Ryan and Curtis arrived on time, installed our cabinets in a timely manner and cleaned up before they left. I can’t praise them enough, they were all great to work with! 

John Westrup's profile image
John Westrup 
2 months ago

Great company with caring people. I was in construction for 45 years; found them when we moved here and have used them 3 different times. Very professional, has a wonderful staff to help you complete our design. With everyone so busy in Charolette, they take the time to make sure everything is correct before proceeding. Their lead time from release of fabrication to installation is very reasonable. Their installation crew is first rate with working in an occupied home, dust control, clean up and complete satisfaction with th... read more

Frequently asked questions about Custom Features, Inc.

How is Custom Features, Inc. rated?

Custom Features, Inc. has a 4.7 star rating with 78 reviews. 

When is Custom Features, Inc. open?

Custom Features, Inc. is closed now. It will open tomorrow at 8:00 a.m. 

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