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Custom/Design Heating & Air Conditioning

4.8

About this business

Whether you need heating or AC repair, HVAC systems or preventive maintenance, Custom/Design Heating & Air Conditioning will provide top-notch service. You can trust that our technicians are trained to provide the best service for your equipment. We also know that character is important to you. We thoroughly vet all our service members by performing extensive background checks. All our technicians have to be certified and knowledgeable in all relevant areas of heating, ventilation and air conditioning. We wouldn’t send... read more

Location details

727 Warrenton Rd, Fredericksburg, VA, 22406, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.861 reviews
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W Harrington's profile image
W Harrington 
on Google
a week ago

Our AC stopped working on the day when the temperature hit 100. We called and they came quickly. He diagnosed a bad capacitor and fixed it. We have used Custom Design for years. 

G Shrout's profile image
G Shrout 
on Google
2 weeks ago

Needed HVAC system replacement of a nearly 20 yr old system. Selected Custom Design based on both discussions with Chris and on their bid for the job. Installation crew was timely, professional and did excellent work as far as I am competent to tell. The difference in the house is very noticable. Good bunch of guys as well! I can highly recommend them. Update: Service call as part of annual maintenance. The tech, Daniel, was very thorough with the service, and very patient with both me and the Trane customer service rep as w... read more

Kimberley Hoffman's profile image
Kimberley Hoffman 
on Google
3 weeks ago

Justin and Ron arrived right on time and proceeded to dismantle my dead 20 year old air conditioner. They were absolutely delightful, respectful, worked well together and got my A/C replaced and house cool in a timely matter. They also cleaned up behind themselves and set the new thermostat. This is the third A/C unit Custom Design has put in for me in 33 years. Each lasting well beyond the standard time frame for A/C units. I believe in their installers and their service department is exceptional also. Custom Design will ha... read more

Randall Allen's profile image
Randall Allen 
on Google
4 months ago

The Custom/Design team has always been responsive, professional and fair over the years. On this latest HVAC need, Sam, Kathy and Scott were perfect in getting things done. Thanks! 

Megan Priddy's profile image
Megan Priddy 
on Google
5 months ago

The team was extremely kind, efficient and didn’t seem like they were trying to oversell any product. They let me know exactly what my need was and fixed it immediately. They also gave suggestions, but were not overbearing. I am so grateful for them. The quote I received prior was almost doubled the amount and they were able to work with me on the best solution for my home. So appreciative of this company and will definitely be calling them back in the future, I would highly recommend! 

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Frequently asked questions about Custom/Design Heating & Air Conditioning

How is Custom/Design Heating & Air Conditioning rated?

Custom/Design Heating & Air Conditioning has a 4.8 star rating with 61 reviews. 

When is Custom/Design Heating & Air Conditioning open?

Custom/Design Heating & Air Conditioning is closed now. It will open tomorrow at 7:00 a.m. 

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