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Custom Design Benefits, Inc.

3.8

About this business

Location details

5589 Cheviot Rd, Monfort Heights, OH, 45247, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8143 reviews
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Felice's profile image
Felice 
3 months ago

Phenomenal team of helpful, knowledgeable, patient human beings. There’s nothing fun or wonderful about insurance and navigating the system ESPECIALLY here in Southern California. It’s infuriating how little providers are willing to do to follow up with your out-of-state insurance. The onus is always on the patient to prove, verify, and follow up multiple times…just to be told, “sorry, we are not in network with your insurance company” I have had the pleasure of talking to their agent, April, on multiple occasions and she ha... read more

Felice Bargelski's profile image
Felice Bargelski 
3 months ago

Phenomenal team of helpful, knowledgeable, patient human beings. There’s nothing fun or wonderful about insurance and navigating the system ESPECIALLY here in Southern California. It’s infuriating how little providers are willing to do to follow up with your out-of-state insurance. The onus is always on the patient to prove, verify, and follow up multiple times…just to be told, “sorry, we are not in network with your insurance company” I have had the pleasure of talking to their agent, April, on multiple occasions and she ha... read more

Kiralynn McChesney's profile image
Kiralynn McChesney 
3 months ago

Sarah H has been amazing to work with! Ohio Health had made errors on a couple of my bills, and Sarah went above and beyond by doing a deep dive into the issue and contacting their billing department directly to resolve it. She saved us money in the long run and was incredibly attentive and communicative throughout the entire process. What had taken me months to try and figure out on my own, she had resolved in less than a week thanks to her efficiency and dedication. I'm so thankful for this insurance team—especially Sarah—... read more

Michael Bartlett's profile image
Michael Bartlett 
7 months ago

It’s taken months for them to reach the conclusion that a claim for funds withheld from my income at a former employer should be denied. This decision was after they assured me in writing that the check was on its way. Awful service and questionable claims handling. 

Carrie Leonard's profile image
Carrie Leonard 
a year ago

I am having a hard time with this insurance. I can not find a dentist at all here in Minnesota that will take this insurance. I have called over 60 places and none of them will see me or my 7yr old daughter with this type of insurance. I can not get anyone in customer service to help. Going online is no help. Super upsetting and frustrating. 

Frequently asked questions about Custom Design Benefits, Inc.

How is Custom Design Benefits, Inc. rated?

Custom Design Benefits, Inc. has a 3.8 star rating with 143 reviews. 

When is Custom Design Benefits, Inc. open?

Custom Design Benefits, Inc. is closed now. It will open tomorrow at 9:00 a.m. 

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