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Cummins Sales and Service

3.5

About this business

Location details

4711 N Basin Ave Portland, Portland, OR, 97217, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.586 reviews
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Matt Fitzsimmons's profile image
Matt Fitzsimmons 
6 months ago

Noone answers the phone. And when they do they hardly speak english. Do better cummins 

Paul Floreck's profile image
Paul Floreck 
6 months ago

I own a yacht that has two Cummins 5.9 QSB engines and one Onan generator. I requested a quote from this company to refurbish both of the Cummins. The work didn't include anything crazy, just belts, hoses, sensors, the water pump and inspecting the heat exchanger. They sent me an quote for $1950 just for them to prepare a quote. And they are only five miles down the road from my yacht. Terrible customer service, they are very unresponsive and don't respond to email or phone calls. I'm three months into this with them, my tim... read more

Troy Frandsen's profile image
Troy Frandsen 
9 months ago

I recently took a truck there for a pre purchase inspection. Stephanie at the service desk went above and beyond to assist me. The team there checked the truck out, Dino checking ecm info... me knowing the engine was a transplant to this truck...but still found out the block had a different serial number than the valve cover shown. The ecm was a 2010 programmed to accommodate the older engine. The unfortunate I was unable to determine if or when the block was rebuilt. My decision was based on the fact the tech said the engin... read more

Dan Skilton's profile image
Dan Skilton 
10 months ago

We were traveling and our coach broke down in The Dalles. A shop there had our motorhome 2 1/2 days and couldn't pinpoint the problem. They told us they couldn't work on it. Had to have it towed in to Cummins and our roadside service made a 7 am appointment for us. At 7 we went in to the service department where Stephanie immediately went to work for us. Christian was the mechanic that worked on our coach. He went to work on it immediately, had the problem diagnosed and the faulty part out in just 2 hours. He kept us updated... read more

Ryan Thode's profile image
Ryan Thode 
a year ago

People in store are great phone 1800 gets 0 stars 

Frequently asked questions about Cummins Sales and Service

How is Cummins Sales and Service rated?

Cummins Sales and Service has a 3.5 star rating with 86 reviews. 

When is Cummins Sales and Service open?

Cummins Sales and Service is closed now. It will open tomorrow at 7:00 a.m. 

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