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CUMBERLAND MENTAL HEALTH SERVICES
- Counseling & Mental Health
- Gallatin, TN
About this business
Location details
510 E Main St, Gallatin, TN, 37066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Things were going great until they closed their Hendersonville location. I waited 20 minutes for my phone appointment for my 10 year old today. Never heard from them so I called their office. When I called, it took forever for someone to answer. Once I got someone on the phone, they began to tell me that they had canceled my appointment bc no one had answered when they tried to call me. I have zero missed calls and no voicemails either. My son and I had been sitting by my phone for 30 minutes with no call. Now I have to see ... read more
They are a joke. No one is ever in the office to see you. They play around with your medication I would find Somewhere else to go to. They need to be put out of business I would give no star but that's not a Option
It seems since their recent changes they don't seem to care anymore and they lied & said I missed my appointment which i had specifically written on my calendar but said the appointment time was said to be 15minutes earlier then redirected me to someone else to reschedule appointment but no answer I had to leave a voicemail but it's been almost 2 hours with no return phone call. I'm so tired of this incompetent staff!
I don’t even know what to say. The entire staff is so incompetent you question whether or not what you’re experiencing is actually reality. Anytime you have to deal with any staff member it feels like you’re in the twilight zone. I have never experienced such incompetence from an entire office staff before. It’s truly unbelievable.
Frequently asked questions about CUMBERLAND MENTAL HEALTH SERVICES
How is CUMBERLAND MENTAL HEALTH SERVICES rated?
CUMBERLAND MENTAL HEALTH SERVICES has a 3.5 star rating with 28 reviews.
When is CUMBERLAND MENTAL HEALTH SERVICES open?
CUMBERLAND MENTAL HEALTH SERVICES is open now. It will close at 5:00 p.m.
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