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100 Conair Pkwy Unit 1, Woodbridge, ON, L4H 0L2, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 4:30 p.m. | |
Tue | 9:00 a.m. to 4:30 p.m. | |
Wed | 9:00 a.m. to 4:30 p.m. | |
Thu | 9:00 a.m. to 4:30 p.m. | |
Fri | 9:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
A lid on my stockpot exploded while making chicken Basque, so I had to throw the entire meal away as the glass from the lid fell into the food and some pieces were very small and very sharp. (I cannot believe that they would put something so unsafe on the market!!!) I emailed them and nobody responded. I had to call them and eventually my phone call was returned. As i was explaining what happened she immediately concluded that I placed the lid on the counter and therefore the lid shattered due to a thermal shock. I said it e... read more
Definately BUYER BEWARE. I purchased a 6.5 quart grey stand mixer February 10th 2024. On February 11th 2025 (1 year later) it stopped working in the middle of my baking project. The warranty is for 3 years (which I registered for) Obviously I haven't used it daily for the past year, so for it to break down in less than a few months of use (technically) is unacceptable. The customer service for Cuisinart is an American company called Conair. Trying to get a hold of anyone for help is horrible. I was on hold for hours just to ... read more
I have had a bad experiance with the customer service of this company. I have called them multiple times and the customer support and service is awful. I created a ticket with them and they say a supervisor will call you back.. never calls back. I call again to inquire and the call drops the customer service agent doesn't even have the decency to call back. As a customer you wait half a day for a call back and then the line drops and they dont even have the decency to call you back. Then i called again spoke to an agent and ... read more
Online purchase is horrible can’t check out.
Just purchased a Cuisinart Stand Mixer. The look is great. But the downfall is when you're creaming your butter and sugars, it doesn't mix to the bottom. I had to constantly scrap the edges and the bottom.. it doesn't mix well at all. For the price of these small appliances you think you wouldn't have to do so much manually. I'm not impressed Update. February 12th 2025 I have been on Hold for an Hour already. Yesterday I used my mixer that is barely 1 year old. It stopped working mixing in Chocolate Chips to my cookie dough.... read more
Cuisinart Canada has a 3.9 star rating with 412 reviews.
Cuisinart Canada is closed now. It will open at 9:00 a.m.
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