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CubeSmart Self Storage
- Self Storage
- Short Pump, VA
About this business
Location details
11530 Nuckols Rd, Short Pump, VA, 23059, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 3:00 p.m. |
Catherine was really helpful and kind while changing over paperwork!
We were able to not only clean out a unit here, but also helped Marge with some excess items she needed taken away while we were there. Its a nice,clean and convenient facility with friendly staff. Both Marge and Chris were great. We can't wait to work with them more in the near future.
Clean facility, staff is always helpful
Reservation of unit went smoothly, downloaded the app, did everything we were asked. Then on move-in day, with a rental truck full of furniture in the pouring rain, we arrive and the elevators aren't working, and our unit is on the 3rd floor. No one answered the phone (either for the office in the building or for the corporate number), and we talked to other customers who said the broken elevators and lack of response happens very often. I was finally able to get through the AI chat to a representative chat, and they said I ... read more
Price Jump Then Elevator Trouble I originally left a very positive review because the front desk experience here was genuinely great at the beginning. The staff was helpful, patient, and made the rental process feel smooth and organized. Everything started off on the right foot, and I appreciated how easy they made setup and access during move-in. Unfortunately, things changed pretty quickly after that. Around month four, I received notice that my rent was increasing by roughly 50%, which honestly felt excessive for such a s... read more
Frequently asked questions about CubeSmart Self Storage
How is CubeSmart Self Storage rated?
CubeSmart Self Storage has a 4.3 star rating with 8 reviews.
When is CubeSmart Self Storage open?
CubeSmart Self Storage is closed now. It will open tomorrow at 9:30 a.m.
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