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With one of its locations in Spokane, Wash., ZLB Plasma is one of the largest collectors of human plasma in the world. It is a division of CSL Behring, which is a plasma biotherapies company that is headquartered in King of Prussia, Pa. CSL Behring researches, develops, manufactures and markets biotherapies used to treat serious diseases. It operates a manufacturing plant in Kankakee, Ill. The company also operates facilities in Marburg, Germany and Bern, Switzerland. Its products are used in the treatment of people sufferin... read more
2126 North Monroe Street, Spokane, WA, 99205, United States
Get directionsWeekday | Schedule | Status |
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Mon | 6:00 a.m. to 8:00 p.m. | |
Tue | 6:00 a.m. to 8:00 p.m. | |
Wed | 6:00 a.m. to 8:00 p.m. | |
Thu | 6:00 a.m. to 8:00 p.m. | |
Fri | 6:00 a.m. to 8:00 p.m. | |
Sat | 6:30 a.m. to 7:00 p.m. | |
Sun | 6:30 a.m. to 7:00 p.m. |
I’ve donated many times over the years and have always had difficulty at CSL. This facility more than any other I’ve donated at. I let my mixed opinions go for too long but hit my last straw with them today. I’ve had numerous botched sticks leaving me deferred, ineligible, stuck wearing ice packs on both arms, and on one instance spraying the saline mixed with red blood cells all over me. There are many personable phlebotomists, receptionists, and Phlebotomist techs. Jenette is always a pleasure to talk to, and it pains me t... read more
Friendly staff and it feels good helping people!
So much for trying to do good.... This was one of the worst customer service experiences I've ever had. They sent me home to get a document (that I later learned could have been resolved by simply looking at the copy of my digital W2, which I offered!!!) After making the drive home and back at around noon on a Friday, they tell me they now ARE able to accept my digital W2 but are now NOT accepting new donors because they "no longer have the staff to accept new donors " They were also rude and dismissive on top of that. I eve... read more
CSL Plasma has a 2.8 star rating with 410 reviews.
CSL Plasma is closed now. It will open at 6:30 a.m.
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