Crystal Water Pools

Heather Parker 

on Google

a month ago

PLS READ!!!! I can count on one hand the number of times that I have put any kind of bad review. Much less a one-star. So when I put one out here it's because it's a really big deal. DO NOT USE THIS COMPANY, I REPEAT DO NOT USE THIS COMPANY!!!! One year later... He did not take into acct the tile I picked l, a marble coping 3 inches less in thickness/height than standard, so when the pool was dug and shot it wasnt level with our existing porches so the decking had to be lowered! Then one year later, I still have mastic work ... read more

Jena Whitehead 

on Google

a year ago

We have a leaking pool pipe, equipment not functioning, cracked concrete, exposed sprinkler valves - and I can’t get a simple phone call answered for 6 months. Be very cautious dealing with Jason and this company. If I were you, I would run far away and consider a more reputable pool builder. I guess we will have to have someone else finish the work and take some sort of legal action - Very Sad! 

Brent McDowell 

on Google

a year ago

Very knowledgeable group. They made the pool building experience easy and effortless 

David Whitehead 

on Google

a year ago

I hate writing a bad review but Jason has given me no choice. I told him 2 weeks ago I was going to write this to give him plenty of time to just answer his phone…I would suggest you stay away from Jason and this company. This has been the worst customer service we have ever received from any ‘professional! Once the work is completed and the last check is written you can forget warranty work. Actually you can forget a simple phone call to ask a simple question. YOU WILL BE IGNORED!! We are going on 8 months with unfinished w... read more