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Crystal Springs Water
- Water Purification Services
- Fredericksburg, VA
About this business
Location details
Fredericksburg, VA 22401, Fredericksburg, VA, 22401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I haven’t even gotten my service delivered and I am already getting frustrated. I was sent an email last week with a delivery date of 4/29 so my husband stayed home for the delivery— and... nothing. I call the next day and they say “oh, it is scheduled for 5/1, I’m not sure why you didn’t get a notification. We don’t see there ever being a 4/29 delivery date.” — You know what, whatever, let’s get it on 5/1 there must be a system error or something (I’m usually pretty positive) . Well, here I am, taking time away from work, a... read more
Don't waste your time of money! Original set up/delivery was rescheduled the day before because "I was never told about you." When he finally came, he was two hours late and brought the wrong water. The next delivery was late. The next time, he didn't show up at all. When I sent an email, I was told he would be here two days later. He didn't show again. I am still waiting... and looking for a new company. SHAME ON YOU!
Do not do business with this company. The driver openly told me (before he quit) how the drivers steal from the customers. When a customer is not home, they add things to the bill. The drivers do not get paid to pick up the empties so if you do not get new bottles, the driver will not pick up the empties. The companies call center will not give out the companies address, so when you cancel like we did, they will not pick up the empties. I have 54 empty bottles that have not been picked up for 8 months. When you call the comp... read more
Awful service, they repeatedly cancelled my delivery without warning and or notification. In terms of installation I was rescheduled 3 times without being told set aside 3 days to be home all day since they don't give you a time frame. The 1800 customer service was wonderful but the local Fredericksburg Route Manager was instructed to contact me on a number of occasions and never reached out to me. Cancelled my water delivery service with them and will be looking for a better service who is more reliable.
Frequently asked questions about Crystal Springs Water
How is Crystal Springs Water rated?
Crystal Springs Water has a 1.3 star rating with 4 reviews.
When is Crystal Springs Water open?
Crystal Springs Water is closed now. It will open tomorrow at 9:00 a.m.
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