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101 Agency Ave, Richmond, VA, 23225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst delivery experience ever. Do not use this company and especially this distributor (Richmond VA location)
They don’t deliver water they just charge you and promote on the way. Worst customer experience.
They don’t deliver water they just charge you and promote on the way. Worst customer experience.
UPDATE: 1 month later after cancelling their services due to no water delivery, they still have not picked up their equipment! I am about to take it all to the dump if you all do not pick it up, do you all still have employees? All the empty bottles and stand have been on my front porch for a month now. Terrible service since the Primo Brands merger. I have not received water delivery in 2 months and I am out of water. They have ghosted on multiple delivery dates, would call customer service to reschedule and “oh we will giv... read more
Last water delivery 6/20/25 was told July 15th we would get a delivery and the system kept moving it back a day. Finally cancelled service and ordered a pallet of bottled water on Amazon which turns out cheaper. They were supposed to pick up empties and dispensers 7/30/25 and as of 8/7/25 still not picked up. They have until Monday the 11th to pick there shit up or it will be gone another route. Dam shame Diamond springs sold the business. ignore 1 start they get none.
Crystal Springs Water has a 4.1 star rating with 401 reviews.
Crystal Springs Water is closed now. It will open tomorrow at 9:00 a.m.
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