Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Crystal Springs Water

3.4

About this business

People have been enjoying the great taste of Crystal Springs water for over 90 years. Today, Crystal Springs offers a multitude of drinking water options-including Spring, Fluoridated, Purified and Distilled-that can be delivered straight to your home or office. With home or office water delivery from Crystal Springs, new supplies of 3 or 5 gallon bottled water arrive to your doorstep every two weeks. Upon each delivery, your friendly Crystal Springs water delivery professional will collect your empty water bottles for reuse... read more

Location details

3866 Shader Rd, Orlando, FL, 32808, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
3.4171 reviews
Select a rating
Connie's profile image
Connie 
on Birdeye

9 months ago

I am so frustrated with the company in the St. Johns, Fl area. Either no water delivered on time, or as this week, more delivered than requested and a chunk of money taken out of my checking acct. I was not budgeting. Takes up to an HOUR to talk to customer service. They have no power to correct my bill and credit or remove my auto billing. And why is it a secret how to contact the local branch? They won't give the number out, but they are the ones who hold the power to credit my account. I don't know how they stay in... read more

Gerry S.'s profile image
Gerry S. 
on Birdeye

a year ago

Every other delivery I have at least one 5 gallon bottle that is leaking. It's ridiculous. I would change services if there was anyone else that delivers to my area. If you have another option, use it. I had Nestle before for years at another location and never had a leaking bottle. Their bottles were so much thicker, Crystal Springs bottles are so thin its asking for trouble. 

Lyn R.'s profile image
Lyn R. 
on Birdeye

2 years ago

This is the worst company I have ever hired for anything. The Lindenhurst NY location is the worst and you are on hold for over an hour every time you call for assistance. Some assistance for never helping their customers. I have been waiting a week for a replacement water unit. Thanks to Bill the regional manager in the Lindenhurst NY location we have received no replacement nor a call…. nothing. I would rate them in the negative if I could. I have been an UNVALUED customer for years and it was never like this before. I hav... read more

Alicia N.'s profile image
Alicia N. 
on Birdeye

3 years ago

IF POSSIBLE I WOULD GIVE LESS THAN 1 STAR!! I called led to have our non functioning water cooler we rent exchanged for new one. I asked for a 2 hour window for the delivery exchange. It was schedule between 8am and 10 am on 2/10/2021. I advised them I could not leave the cooler outside all day due to HOA rules. Hours passed with no deliver so I called only to find out the delivery had been moved to 2/12/2021. No one called me to let me know this. After several more hours and many phone calls, I finally received a call... read more

Oneida A.'s profile image
Oneida A. 
on Birdeye

3 years ago

The customer service order line staff was very friendly. Then the actual delivery man called stating he would not be able to get our water delivery started until 2 days later than scheduled. No problem even though he wasn't a happy fellow. He never showed, no call. 4 days later, still nothing. Called a very curt customer service this time and asked her to cancel our order. Said she could not give us an email or any verification of cancellation. Said very rudely she would spell her name for me. Now we have called Culligan who... read more

maria b.'s profile image
maria b. 
on Birdeye

3 years ago

Really inconsistent delivery. Worst customer service.  

frank c.'s profile image
frank c. 
on Birdeye

3 years ago

Worst experience ever can’t get a cooler that don’t leak they delivered a cooler to my house this morning at 5:19 am it was dirty and water ran out as fast as it went in customer service is no help and rout guy or his manager will Never call you back 

Frequently asked questions about Crystal Springs Water

How is Crystal Springs Water rated?

Crystal Springs Water has a 3.4 star rating with 171 reviews. 

When is Crystal Springs Water open?

Crystal Springs Water is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com