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Crystal Springs Water

4.4

About this business

Location details

Dunn, NC 28334, Dunn, NC, 28334, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.472 reviews
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Crystal Thomas's profile image
Crystal Thomas 
2 months ago

ZERO STARS!!!!!! Primo is the absolute worst. No water delivery for months so I cancelled my account. They continued charging me for the equipment rental when we had to water to even use it. Now they won't pickup the equipment rental and empty bottles. They are deducting the rental cost from the refund on my account for the bottles. I've made many requests for pickup but it gets rescheduled every time. Looks like I'll also have to cancel my card they require for autopay because I can't remove it from my account. 

Wanda G's profile image
Wanda G 
2 months ago

I have the same experience as the last reviewers. We have been abandoned and stuck with 12 empty bottles, two tanks and lots of broken promises over 6 months. No respect for long time customers and false delivery dates happen daily. I had to start ordering from Le Bleu to get the water I needed. The sad part is that the demand for the bottle service is strong so this is a missed opportunity by the poor leaders over this company. I was expecting this because my last driver said he was leaving because they weren’t being paid. ... read more

R J's profile image
R J 
3 months ago

The Primo Brands buyout has destroyed the business and the brand. 

dp carson's profile image
dp carson 
4 months ago

Absolutely the worst service I have ever received by any company I think I have ever dealt with in my life. Since Primo has taken over, we can’t get a delivery. The quickest delivery we have ever had was after being reschedule 4 times and delayed for a month. 4 deliveries in the past year and a month delay with multiple phone calls and complaints was the quickest. Right now we are sitting on the 19th of the month. Delivery was supposed to be on the 3rd. Delivery did not show up again today and the text says it is now going t... read more

Gator green's profile image
Gator green 
9 months ago

The manager that works there is awesome! 

Frequently asked questions about Crystal Springs Water

How is Crystal Springs Water rated?

Crystal Springs Water has a 4.4 star rating with 72 reviews. 

When is Crystal Springs Water open?

Crystal Springs Water is closed now. It will open tomorrow at 9:00 a.m. 

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