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Crystal Springs Water

3.6

About this business

People have been enjoying the great taste of Crystal Springs water for over 90 years. Today, Crystal Springs offers a multitude of drinking water options-including Spring, Fluoridated, Purified and Distilled-that can be delivered straight to your home or office. With home or office water delivery from Crystal Springs, new supplies of 3 or 5 gallon bottled water arrive to your doorstep every two weeks. Upon each delivery, your friendly Crystal Springs water delivery professional will collect your empty water bottles for reuse... read more

Location details

6750 Discovery Boulevard, GA 30126, Smyrna, GA, 30126, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.6353 reviews
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Gayle S.'s profile image
Gayle S. 
a year ago

No longer a reputable company. A rep finally, after complaints, told me that the water does not come from a natural Spring, but is PURIFIED with chemicals, in a 9 step process.... no details disclosed. After reading up about the purification process, it is not healthy, ingredients are added that do not appear on lists of safe purification additives. Now I believe this is local tap water with some "cleaning" chemicals added. I am not finding any real SPRING WATER in the Southeast US. Some of the employees seem to k... read more

Elizabeth Jackson Gill's profile image
Elizabeth Jackson Gill 
8 years ago

My firm has been using Crystal Springs Water for several years. Spotty to terrible service but this week was the absolute worst experience of all. We were out of water so we called Monday and they said they would be there on Tuesday. We called Wednesday and they said they would be there Thursday. And Friday they said they would be there today. THEY NEVER SHOWED UP. We are out. We will never do business with this company again. #crystalspringssucks. 

Elizabeth Jackson Gill's profile image
Elizabeth Jackson Gill 
8 years ago

My firm has been using Crystal Springs Water for several years. Spotty to terrible service but this week was the absolute worst experience of all. We were out of water so we called Monday and they said they would be there on Tuesday. We called Wednesday and they said they would be there Thursday. And Friday they said they would be there today. THEY NEVER SHOWED UP. We are out. We will never do business with this company again. #crystalspringssucks. 

Victor Jose Alvarado's profile image
Victor Jose Alvarado 
8 years ago
Christopher Arthur's profile image
Christopher Arthur 
8 years ago
Rose Marie Iovino's profile image
Rose Marie Iovino 
8 years ago

I have 5 empty bottles of water, no way to contact this distributor, a bill that remains unpaid due to lack of response from this company. I can't believe that they have not been investigated for consumer fraud . Reading other reviews has led me to realize that I am not alone in this complaint against this company. 

Mark Schumacker's profile image
Mark Schumacker 
8 years ago

I would give 0 stars if I could. I currently have 12 bottles of water sitting in my house and I can't get them to stop sending them to me or come to pick them up. I've called customer service numerous times, and they have been nothing but rude and say there's nothing they can do, that I will be charged for the water that I never asked for in the first place. They won't cancel my service until I return the machine and they say they will not take back the 12 bottles of water that I never wanted in the first place, and they kee... read more

Gordon Jackson's profile image
Gordon Jackson 
8 years ago

I filled out the support page online to fix the machine. After NEVER receiving ananswer I moved on. They continued to bill me and I trying to send me to collections after billing me for 14 months on a machine that they never fixed. 

Janelle Browder's profile image
Janelle Browder 
8 years ago

Frequently asked questions about Crystal Springs Water

How is Crystal Springs Water rated?

Crystal Springs Water has a 3.6 star rating with 353 reviews. 

When is Crystal Springs Water open?

Crystal Springs Water is open now. It will close at 5:00 p.m.  

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