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Crystal Springs Water
- Water Purification Services
- Raleigh, NC
About this business
Location details
3216 Sportswood Street, Suite 108, Suite 108, Raleigh, NC, 27615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My service has been rescheduled for MONTHS. Then they charged my account but didn't deliver the water. It showed up they made a delivery but did not. In the process of canceling thus service. Im better off going to the store buying it off the shelf
This is one of the most unprofessional companies I have dealt with. I used this service for years due to not having another option in my area. They merged together (Primo and ReadyRefresh) in May and we have had nothing but major issues. They were attempting to charge my account for deliveries that never came, constant cancellations and reschedules without any sort of communication whatsoever. Not to mentions the extremely long HOURS on hold on the phone. We canceled our service, and the representative stated that she succes... read more
I have had on order 2 5 Gallon bottles of water and they have failed to deliver any water in the 3 Months since I placed the order. I called to cancel the account and it took 10 minutes of speaking to a representative. I tried to delete my Debit Card information from the website and only Customer Service can delete that information. This has been one of the worst customer service I have ever experienced
Delivery is a joke, they haven't delivered water in over a month even after multiple calls. Update: I got rid of the service, switched to Crystal springs delivery things were going great and then they merged with primo and almost immediately began to have problems with delivery. I would get notices saying water was delivered and there was no water delivered but was charged for it, water delivery date was changed daily without any notification, there's no one to talk to you unless you want to wait and it's almost impossible t... read more
Horrible Experience! Signed up for Primo Brands while in Sam’s Club. Delivery was initially scheduled and then rescheduled five times before I decided to call and cancel. When I called, they apologized and asked me to give them one more chance and offered me a free bottle of water due to the inconvenience. I decided to give them another chance and the very next day my delivery date was rescheduled again! I contacted them and cancelled for sure this time despite them trying to convince me otherwise. Never even got a chance to... read more
Frequently asked questions about Crystal Springs Water
How is Crystal Springs Water rated?
Crystal Springs Water has a 2.2 star rating with 288 reviews.
When is Crystal Springs Water open?
Crystal Springs Water is open now. It will close at 5:00 p.m.
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