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Crystal Springs Water
- Water Purification Services
- Raleigh, NC
About this business
Location details
3216 Sportswood Street, Suite 108, Suite 108, Raleigh, NC, 27615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Please please please don't use them. Find a different company. Unless you want skipped deliveries and 10 plus bottles taking up space. Dont do it
Terrible customer service and zero consistency. I have had one delivery since December 12, 2025. They missed today’s delivery as well. I have spent well over 2 hours on the phone with customer service, but they are not local so there isn’t much they can do l. They will offer free deliveries to make up for it, but that doesn’t help when the local provider can’t deliver the water. It used to be a solid company, but they merged with someone else who can’t service the area properly. I honestly don’t know how they are still in bu... read more
We signed up at Sam's Club for Ready Refresh, all these false promises, discounts for a few months, a $30 gift card. This company is garbage and I don't know how they make any money. Deliveries were not on time from the beginning, added my card on file for auto pay and they charged me a $20 late fee. Now they stopped carrying the water brand we liked and missed this month's delivery all together. Canceled. Run away from them.
Had delivery scheduled for the 4th. Every day after the 4th we received a text message the water delivery was delayed. We are now well over a week of daily delays and no delivery has been made. Getting help from customer service is very difficult. We are just here waiting and they have been paid.
DO NOT USE THIS COMPANY.THEY ARE HORRIBLE AND EVERYONE SEEMS INCOMPETENT. DELIVERIES DONT COME EVEN THOUGH EMAILS SAY THEY ARRIVE, INCOMPETENT CUSTOMER SERVICE AGENTS AND SALES PEOPLE. DONT FALL FOR THE REPS HUSTLING THE SERVICE AT SAMS CLUB. KEEP WALKING! IF I COULD GIVE THEM A NEGATIVE STARS I WOULD. I HATE THIS COMPANY. DO YOURSELF A FAVOR AND SPEND YOUR MONEY ELSEWHERE.
Frequently asked questions about Crystal Springs Water
How is Crystal Springs Water rated?
Crystal Springs Water has a 2.1 star rating with 294 reviews.
When is Crystal Springs Water open?
Crystal Springs Water is closed now. It will open on Monday at 9:00 a.m.
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