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Crystal Rock & Vermont Pure
- Water Purification Services
- Bow, NH
About this business
Location details
Bow, NH 03304, Bow, NH, 03304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is the worst company. The deliver extra water bottles, 50 plastic cups that we don't want and bill us for all of it. When I request a credit they offer to give me free delivery. Their customer service is horrible and there is no actual phone number to call to speak with customer service or the billing department.
One of the worst experiences ever! I called to order 2 bottomless coolers & 10, 5 gal. bottles of spring water. I called on the 9th of Aug. for delivery on the 12th of Aug. They emailed saying it was delivered, it was not. They said they would deliver on the 19th. They called asking to deliver it on the 20th. Then scheduled it for the 21st. No show. I called stating that if it wasn't delivered today that I wanted to close the account. They said they could deliver it on the 29th, I refused. Calling them is a nightmare. The ca... read more
One of the worst experiences ever! I called to order 2 bottomless coolers & 10, 5 gal. bottles of spring water a month for our assisted living facility. I called on the 9th of Aug. for delivery on the 12th of Aug. they emailed saying it was delivered, it was not. They said they would deliver on the 19th; they called asking to deliver it on the 20th, then scheduled it for the 21st, no show. I called stating that if it wasn't delivered today that I wanted to close the account, they said they could deliver it on the 29th, I ref... read more
We set up a new account with Primo Water and were promised delivery on 8/13. They claimed they came, but never did. Then they rescheduled for 8/15, didn’t show. Again on 8/19, no show. Then 8/20 and 8/21, still nothing. On 8/22, after multiple failed attempts, we told them if they couldn’t deliver that day we’d cancel. They admitted they couldn’t deliver...again. Primo Water repeatedly promised and failed. Completely unreliable. We canceled our account.
Absolute Scam Artists, I cancelled my account, they are trying to charge me for water that would have been delivered AFTER the cancellation. I asked them TWICE to pick up their machine explaning that I CANNOT leave it outside unattended or it will get stolen, simply asking for someone not to call but to KNOCK on my door or Ring the Bell bro its not so hard
Frequently asked questions about Crystal Rock & Vermont Pure
How is Crystal Rock & Vermont Pure rated?
Crystal Rock & Vermont Pure has a 1.7 star rating with 29 reviews.
When is Crystal Rock & Vermont Pure open?
Crystal Rock & Vermont Pure is closed now. It will open on Monday at 9:00 a.m.
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