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Crystal Pointe

2.6

About this business

Specialties Crystal Pointe Apartments in Federal Way, WA offer spacious two and three bedroom apartment homes and quality living including a full size washer and dryer, wood burning fireplace and a deck or patio with extra storage. Relax in our seasonally heated outdoor pool and year-round indoor spa. Work out in the fitness center or enjoy some coffee and treats while watching TV the resident lounge. Crystal Pointe Apartments is a pet friendly community accepting cats and dogs with only a few breed restrictions and a two pe... read more

Location details

35434 25th Ave SW, Federal Way, WA, 98023, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.616 reviews
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Arthur John's profile image
Arthur John 
9 years ago

I can agree that this property is not a 5-star. But it's by far at least a 4 and one of the nicest community around the area. My mother recently moved in and the staff treated her very well, made her feel super comfortable just like being at home. I really appreciate that feeling wish more communities were like this one. After visiting other apartments in the area this one was the right one! I read all the review posted and most of the people sound pathetic and unhappy. Only looking to hurt people's feelings and also to... read more

Corrina Pastrano's profile image
Corrina Pastrano 
8 years ago

Do not lease here. I don't even know where to start. First of all, these people screw you over. We refused to sign a new lease with them because they wanted to tack on an extra $200 and on top of that another $200 for a month to month option, making our total rent almost $1,800. Sorry, but I'll go live downtown for that price! It seemed relatively quiet living here but lately there's been fights with a bunch of teenagers here at 1am and the cops showed up. The kids like to run around screaming bloody murder for hours to the ... read more

Lorraina Hunt's profile image
Lorraina Hunt 
8 years ago

I am so discussed by the way I have been treated at this property! The management is completely condescending and unproductive. They refuse to answer the phone and even by email the responses are scares. They behave as if you are to please them and not the other way around. The police were called on me because I told the manager "Patricia" she is hired to be working for me as a resident and not the other way around. She was so insulted by this that she called the police and asked them to trespass me from the office. Seeing t... read more

Chelsey True's profile image
Chelsey True 
9 years ago

Horrible place to live!! We moved in after moving from California because they were the only place that would take a Great Dane. We lived there for 2 years. The staff (seemingly no matter who they hire) are incompetent. They don't communicate with each other or residents. The only one worth anything is Brian the maintenance guy. The latest manager (Patricia) is a two faced liar. The only correspondence I had had with her was through email and she's super polite through that. However we are moving out and she had scheduled a ... read more

Vlad Dimi's profile image
Vlad Dimi 
6 years ago

This establishment allows sex offenders to reside here. I'm offended by the fact that they allow this to happen. These sex offenders are still active. There is one male who talks to the younger teenage girls outside in plain view. Women/Men please watch your daughters/sons. I approached this male fully aware of his status as a sex offender infront of one of his unknowing victims and he acted as if he was some old thug- and motioned like he was shooting at me after my confrontation with him. I'm a aware father and knowing the... read more

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Frequently asked questions about Crystal Pointe

How is Crystal Pointe rated?

Crystal Pointe has a 2.6 star rating with 16 reviews. 

When is Crystal Pointe open?

Crystal Pointe is closed now. It will open on Monday at 9:00 a.m. 

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