Crystal Palms Beach Resort

Susan Parker 

on Google

a week ago

Beware! You will regret booking! Do not book this property if you are seeking peace and quiet and a true vacation experience. We booked a stay at Crystal Palms Beach Resort because it was advertised as relaxing, luxurious, and a walk to the beach property. We were also told the room "overlooked the beautiful pool". This was not true, as while seated on the balcony the only view was of the busy intersection of 117th St and Gulf Blvd. Unfortunately, the descriptions provided could not have been further from the truth. There wa... read more

Susan Saenger 

on Google

a month ago

There were several things, Wi-Fi sucked, I had to keep switching to my phone hotspot if I wanted to do anything. The couch/ hideaway bed was broken, it would not open at all. The bed was lopsided, I felt like I was going to roll out if I was even close to the edge of the bed, the fitted sheets were the wrong size and wouldn’t stay put. When taking a shower I needed to put a folded bath towel by the catch the before it went under the laminated floor, I also used the heavy towel on the floor. 

Linda Peters 

on Google

a month ago

I was extremely disappointed upon arrival. While the construction around the building was not an issue for me, the condition of the room was unacceptable. There was dust on the floors, hair in the shower, and even a dirty towel hanging on the back of the bathroom door. The shower itself was in very poor condition, with black buildup that appeared as though it hadn’t been properly cleaned in years. I would not recommend this property. However, I would like to note that the receptionist, Daja, was extremely kind and understand... read more

Shirley “msann177” Johnson 

on Google

a month ago

They are remodeling, as they should. Last time I was there in 2021, the rooms were amazing. This time not so much. 1st room's walls were dirty, furniture was worn out, but I was going to stick it out, but then there was a roach, and oh no!!! I don't do bugs of any kind. I was moved to another room, again, walls were dirty, but the room was nice, so I stayed. Sinks were clogged in both bathrooms, but staff was nice, and maintenance fixed the problem right away. Also it was not easy getting a hold of staff. Especially after ho... read more