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Crowne Woods Apartments

3.8

About this business

Located just a half mile from upscale shopping at Patton Creek and Riverchase Galleria, Crowne at Galleria Woods Apartments offer the very finest in community amenities including two resort style swimming pools and an elegant residential clubhouse. Our interiors are designed with twelve spacious floorplans and vaulted or 9 inch celings with fans. 

Location details

3900 Galleria Woods Dr, Hoover, AL, 35244, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.842 reviews
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sara b.'s profile image
sara b. 
3 years ago

The worst place to live at since the management team sucks really bad. The team doesn't pick up calls, provide help, or care for its people even if there is a emergency in the home and things need to be fixed.  

sara b.'s profile image
sara b. 
3 years ago

The pipe burst open last night and everything in the house flooded including my clothes. The maintenance was called for emergent help but no one picked up the calls and, we were forced to call 911. The maintenance still didn't show up for hours and finally came in the late morning as another leakage started. After that leakage stopped, a third leakage started and caused the bathroom ceiling to come falling down which almost fell on my child who was in the bathroom. Even after all this, the management team won't show care and... read more

Alex Richards's profile image
Alex Richards 
4 years ago

I have had nothing but problems since moving to this apartment complex... my vehicle was stolen, the gates barely work, my tubs are peeling, it sometimes takes forever to get a work order completed. Every week I hear about cars being broken into, residents are not alerted about it. I would of never moved to this complex if I had known all how unsafe it really is. The manager she really don't care and has absolutely no empathy at all. I have never broke a lease before but it's sad when you can't and don't feel safe in place y... read more

Business response:

Hi Alex. We take all feedback as a chance to better serve you. I have reached out to you directly via email and I would be happy to discuss any concerns you are currently having. 

Sabastian Sabastian's profile image
Sabastian Sabastian 
4 years ago

Pass this one by. BH Management is horrible, well past horrible. This is a property that you definitely want to stay away from. The grounds are not kept and service requests are not responded to.Bad business 

Keyaira Johnson's profile image
Keyaira Johnson 
4 years ago

I lived here for 2 years and never had any problems until I gave my notice to move out this year. The first problem was in May when my air conditioner system was COMPLETELY frozen; I called maintenance and they told me that was not an emergency so they didn’t fix it until days later after it “thawed out”..mind you, it was 85 degrees in my apartment and it was not cooling off plus my power bill was higher since the system was frozen and I didn’t know until later. Secondly, I asked to have my fire alarm batteries replaced(simp... read more

Itay Ben Ozeri's profile image
Itay Ben Ozeri 
4 years ago

Stay away from this complex after four years I’ve been living there they find me $3000 for not giving them writing vacate notice when my lease is over!! after I talk with them on the phone and I told them that I’m not staying and I do not want to renew my list when they call ask me if I want to renew my list. Let me mention that in four years I was never late on payment or something like that!! but because I didn’t send them an email they find me in $3000 even though they know that I’m not going to stay over there..!! And if... read more

Julie Burton-Mcleod's profile image
Julie Burton-Mcleod 
recommend  Recommended
4 years ago

Every time I have a maintenance issue or complaint it’s resolved immediately! I appreciate the staff ! 

Richard Parker's profile image
Richard Parker 
5 years ago

When I first moved in I enjoyed this place. Now that I have renewed my lease with them it has gotten worse. My toilet leaks still from the move in back in October 2019, my tile was broken on the fireplace, and I’m told after the fact that it will cost around $500 to hook up the gas to my fireplace, the lines have to be inspected outside. The newer tenants drive through the parking lot with loud music and the neighbor suck too. Just move downtown, it’s less noisy. 

Mel Renee's profile image
Mel Renee 
5 years ago

Frequently asked questions about Crowne Woods Apartments

How is Crowne Woods Apartments rated?

Crowne Woods Apartments has a 3.8 star rating with 42 reviews. 

When is Crowne Woods Apartments open?

Crowne Woods Apartments is closed now. It will open at 9:00 a.m. 

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