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Crosstown Custom Homes

3.6

About this business

Location details

441 Penbrooke Dr Suite 8, Penfield, NY, 14526, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:30 p.m.
Tue8:30 a.m. to 4:30 p.m.
Wed8:30 a.m. to 4:30 p.m.
Thu8:30 a.m. to 4:30 p.m.
Fri8:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.627 reviews
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Val Davis's profile image
Val Davis 
2 weeks ago

I had a very disappointing experience with Crosstown Custom Homes. The customer service was poor from start to finish. Less than a month after closing, the owner Eric told my husband to lose his number, which was extremely unprofessional and shocking. Any issues or questions we had after the build were met with dismissiveness and a lack of support. For a company that is supposed to stand behind their work, the lack of communication and respect was unacceptable. I would not recommend Crosstown Custom Homes based on our experi... read more

Lori C's profile image
Lori C 
3 months ago

I built a custom home with Crosstown. Living out of town during the build was stressful for me but Eric and his team went out of their way to send pictures and keep me updated on the progress. The quality was outstanding and they stayed within the contractual schedule. Eric was easy to work with and would talk through changes or options with me so that I felt comfortable making decisions remotely. The end product was a beautiful home that I am thoroughly enjoying. I would highly recommend Eric and his team. 

P.'s profile image
P. 
a year ago

I think they may be Webster's best home builder. Abbington Place, Barclay Park, 🏞️, & Cranberry Cove are all 🔝 notch! I hope they build more exclusive communities in the Webster school 🏫🎒 district, with the street lights, sidewalks, & exxy posh designer homes. It proves that if you build $700,000 homes in the Webster school 🏫🎒 district, they sell like hot cakes! I met the owner of the company (I think 🤔 he said he was) in 2020, at their model home on Silverlace Way. The home was immaculate, very posh, modern, & decept... read more

Jjhh's profile image
Jjhh 
a year ago

I think they may be Webster's best home builder. Abbington Place, Barclay Park, 🏞️, & Cranberry Cove are all 🔝 notch! I hope they build more exclusive communities in the Webster school 🏫🎒 district, with the street lights, sidewalks, & exxy posh designer homes. It proves that if you build $700,000 homes in the Webster school 🏫🎒 district, they sell like hot cakes! I met the owner of the company (I think 🤔 he said he was) in 2020, at their model home on Silverlace Way. The home was immaculate, very posh, modern, & decept... read more

Webster, NY's profile image
Webster, NY 
a year ago

I think they may be Webster's best home builder. Abbington Place, Barclay Park, 🏞️, & Cranberry Cove are all 🔝 notch! I hope they build more exclusive communities in the Webster school 🏫🎒 district, with the street lights, sidewalks, & exxy posh designer homes. It proves that if you build $700,000 homes in the Webster school 🏫🎒 district, they sell like hot cakes! I met the owner of the company (I think 🤔 he said he was) in 2020, at their model home on Silverlace Way. The home was immaculate, very posh, modern, & decept... read more

Frequently asked questions about Crosstown Custom Homes

How is Crosstown Custom Homes rated?

Crosstown Custom Homes has a 3.6 star rating with 27 reviews. 

When is Crosstown Custom Homes open?

Crosstown Custom Homes is closed now. It will open tomorrow at 8:30 a.m. 

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