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Crosstown Custom Homes

3.4

About this business

Custom home builder in the Rochester NY area. 

Location details

441 Penbrooke Dr Suite 8, Penfield, NY, 14526, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:30 p.m.
Tue8:30 a.m. to 4:30 p.m.
Wed8:30 a.m. to 4:30 p.m.
Thu8:30 a.m. to 4:30 p.m.
Fri8:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.422 reviews
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Lucin Colakoglu's profile image
Lucin Colakoglu 
on Google
5 months ago

I can't stress enough how amazing Crosstown is. The whole team is great! Eric, Amy, Noah, and Miyah, and all of the vendors/contractors they work with made the home-building process seamless and easy. We unexpectedly decided to build when trying to find a home and didn't know much about the home-building process, but working with Crosstown made everything very easy. I loved how we were able to pick our own finishes and make tweaks to the floor plan we chose. They were about 6 weeks early on the completion of our house which ... read more

John Kustigian's profile image
John Kustigian 
on Google
6 months ago

My wife and are building a new home in Webster NY with Crosstown Custom Homes are are very impressed with them. They have been very professional and build beautiful homes I have talked to several of my future neighbors and they all speak highly of Amy and Eric We are very happy we found them and look forward to the finished product John and Marea K Since this first post my thoughts have changed. Cross Town is a lousy company to deal with. They ripped me off on the landscaping and back filled with trash top soil They are near... read more

Robert Swantz's profile image
Robert Swantz 
on Google
9 months ago

The finished product might look high quality, but Crosstown is not a builder you can trust to do the right thing. They built our home during COVID in 2020, so our ability to be on the build site was somewhat limited. After they backfilled around the foundation, I discovered a large 5ft vertical crack in the foundation blocks. When I brought it to the attention of the builder, he was dismissive and did not feel any remediation needed to be done. After I brought in a civil engineer, the builder agreed to repair it. From that p... read more

Donald Mikel's profile image
Donald Mikel 
on Google
a year ago

A man wearing a Crosstown Custom Homes tee shirt frequents a suspected drug house in a residential neighborhood that is not zoned for drug sales. One time he even reached into the mailbox late at night at the suspected drug house about a half hour after the suspected drug dealer reached into the mailbox then left the house. 

John Kustigian's profile image
John Kustigian 
on Google
a year ago

My wife and are building a new home in Webster NY with Crosstown Custom Homes are are very impressed with them. They have been very professional and build beautiful homes I have talked to several of my future neighbors and they all speak highly of Amy and Eric We are very happy we found them and look forward to the finished product John and Marea K 

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Frequently asked questions about Crosstown Custom Homes

How is Crosstown Custom Homes rated?

Crosstown Custom Homes has a 3.4 star rating with 22 reviews. 

When is Crosstown Custom Homes open?

Crosstown Custom Homes is open now. It will close at 4:30 p.m.  

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