Crossroads

Bradie A 

on BBB

5 years ago

I am writing as one of and at the behest of MANY neighbors of mine at Kent Place Residences, managed by Avenue 5 Residential property managers, in Englewood, CO. Fifty or more of said neighbors have been actively involved in attempting to remedy the security, safety and management situations here, at our homes, for months now. After in person efforts to rectify the copious issues first with on-site, then local senior management garnered no results written communications to JP Morgan (asset managers) and Tennessee Consolidate... read more

mrUniverse 

on BBB

5 years ago

Billing department called during global pandemic trying to collect and even recommended I spend my stimulus check to pay off bill when he knew I have been out of a job for over a month. He was aggressive in his tone and vocabulary and before he ended he called made a joke regarding my health and my wife's, even though we both are at risk of dying from COVID19. 

Jean-Marie O 

on BBB

5 years ago

This company and their other properties(Domain 3201) suck you dry of all your money. Now I have to pay over $200 to have my car gotten out of the tow yard as they have a contract with A&B towing to tow my vehicle without my notification or the permission of the Apartment Office staff. They do not care about the residents or current events that affects many of the residents. 

Ashley A 

on BBB

5 years ago

If I could give this place 0 stars I absolutely would. STEER CLEAR!!!! Everyone I have ever known who has lived here, myself included, has been scammed. Here I am 8 months out of my lease, I REPEAT 8 MONTHS, since I have lived at this complex and I am sent an e-mail stating that I owe nearly $600. I was not sent an itemized invoice as CALIFORNIA LAW requires. I was only sent a screenshot of a PARTIAL itemized invoice after I called (multiple times) demanding to see it. When I replied to not only the leasing agent but also th... read more

zackary h 

on BBB

5 years ago

These people are frauds and conniving tricksters who manipulate with willful knowledge of not being able to provide on lease terms and parkin. Attention dog lovers they will harass by having your dog impounded 

Alexis B 

on BBB

5 years ago

NEVER RENT FROM Avenue5 Residental!!!!! We moved into this complex – Apartments on the Green located in SLC, Utah in August of 2018. When we did the apartment tour, they only had the model available to look at and it was absolutely not an option to see the unit we were moving into because there were current residents occupying it but was assured that by the move in date provided it would be newly remodeled to look identical to the model we were viewing. It was beautifully remodeled, and we were so excited to get a place so c... read more

Alexis B 

on BBB

5 years ago

NEVER RENT FROM Apartments on the green!!! We moved into this complex – Apartments on the Green located in SLC, Utah in August of 2018. When we did the apartment tour, they only had the model available to look at and it was absolutely not an option to see the unit we were moving into because there were current residents occupying it but was assured that by the move in date provided it would be newly remodeled to look identical to the model we were viewing. It was beautifully remodeled, and we were so excited to get a place s... read more

Jonathan K 

on BBB

5 years ago

Received a bill when I moved out for the carpet. Paid in full but they still sent it to collections and was being threatened by the collection agency to give them my debit card info or it would be put on to my credit report. I don't k know why these people think it's just ok to give my information to other people when they were paid in full. Had to make multiple calls to get it taken care of. While living here a lot of the stuff didn't make sense they wanted 400 for a pet deposit but your apartment came with free pet roaches... read more

Madison M 

on BBB

5 years ago

This company some how came into ownership of my rental property while living there in the summer of 2018. Although we were told we had paid any last due payments for rent, water, or other services rendered through this company, 6 months later we got a letter in the mail saying we still owed $200. I then got a call from Kevin P*****, and he told me it was for "a community water bill" which I had never heard of in my entire stay at the complex. Turns out, we didn't sign a contract with Avenue 5 when they took over, we signed w... read more