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Crosscountry Mortgage
- Mortgage Lenders
- Merrillville, IN
About this business
CrossCountry Mortgage, Inc. is a nationwide lender with a strong local presence. We offer a variety of home purchase loans and refinance options to satisfy every unique financing need
Location details
501 W 84th Dr Ste A, Ste A, Merrillville, IN, 46410, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If you value your time or sanity, I strongly suggest you find someone else to go with. The entire process was drawn way out and miserable. While most of the ladies we dealed with were nice, in the end it doesn't make up for the amount of incompetence they posses. While this was my first home buying experience, knowing that it can in nature be stressful at times. This was the most miserable thing me and my wife have ever gone through. Here i am at 30 years old, finally accomplishing buying our first house, where I should be h... read more
Our experience with cross country was not pleasant or very professional. I only really heard from them when my realtor would reach out and ironically Jennifer would reach out on the same day. There’s no reason the approval should have taken that long. Chase bank just got us approved in 3 weeks and closed. Jennifer did not even discuss the issues that were holding up the process until we mentioned chase mortgage credit and asked if they had anything comparable. Jennifer NEVER discussed the final decision. We were denied by cr... read more
They ran someone else's credit who's name is not on any of the ownership paperwork. The first time I tried to pay online it wouldn't accept my payment, I had to pay an extra 10.00 fee. When I talked to a lady that works for them via phone. She was clearly upset with me bringing it to her attention. Instead of waving the fee & trying to fix the problem so other people wouldn't run into the same problem. I can already see where this is going. I've dealt with a lo quality car lender before this is seemingly a repeat. I'm gonna ... read more
I wanted to take my time and writer this review, my experience with cross country mortage goes above the five stars, I started my building process and was referred to use cross country mortage, I started the process with Wendy and then her teammate Jennifer who is who I did all my communication with, what an awesome person, both of them are personable and knowledgeable, answer all my questions and concerns. Jennifer I believe has gone up and above her loan officer duties, daily updated whether via email or texts, I did do my... read more
Frequently asked questions about Crosscountry Mortgage
How is Crosscountry Mortgage rated?
Crosscountry Mortgage has a 2.8 star rating with 13 reviews.
When is Crosscountry Mortgage open?
Crosscountry Mortgage is closed now. It will open on Monday at 9:00 a.m.
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