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Crom Automotive & Transmission

4.5

About this business

Let an expert service your transmission. At Crom Automotive we are a family owned and operated repair shop that has been serving Jacksonville, Camp LeJeune, and surrounding areas for over 20 years. We pride ourselves in quality repair work, and honest and reliable service. We are a full service automotive repair shop that specializes in transmission repair, clutches, differentials, & 4X4, We also offer exhaust, brakes, suspension, AC, tune ups, tires and other general repairs.We are now located at 120 W Thomas ave across fro... read more

Location details

120 W Thomas Ave, Jacksonville, NC, 28546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5263 reviews
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Alissa Miller's profile image
Alissa Miller 
recommend  Recommended
4 years ago

Highly knowledgeable, friendly, honest and had my best interest in mind throughout the entire process. 

Triston Miller's profile image
Triston Miller 
5 years ago

I had my trucks transmission rebuilt at the beginning of the year and 2 weeks later my transmission is blown out again. I take it back for my warrant and they refuse to fix it saying I abused it and ran it dry. I picked it up this afternoon to find out that they never actually tightened my transfer case to my transmission so I was going through fluids excessively. 

Bonnie Jacob Humphrey's profile image
Bonnie Jacob Humphrey 
recommend  Recommended
5 years ago

No better service than Crom Transmission and Automotive. Honest & Dependable! 

Logan Blake's profile image
Logan Blake 
recommend  Recommended
6 years ago

***** Best family Auto Business intown! 

Taylor Hanagan's profile image
Taylor Hanagan 
recommend  Recommended
6 years ago

Bob is amazing! Came in not knowing why our car was acting up. He was extremely accommodating and was able to help us same day! I will only of here and Patriot Automotive from now on! 

Sonya Maddox Graves's profile image
Sonya Maddox Graves 
recommend  Recommended
6 years ago

Called Croms today in a panic to have my sons truck looked at ! After Another transmission shop broke a part off of it . Also wanted to charge 2 legs and 1 arm for it to be fixed 😳I know right !!!! Bob got on the phone with me I told him the problem he said no problem bring it here . I will fix it in a few hours and he did jus that ! Didn’t pay a lot either ! He was very nice and very knowledgeable for sure 😊 HIGHLY recommend this place !!!!!! 

Savannah Migliore's profile image
Savannah Migliore 
recommend  Recommended
6 years ago

They fixed my transmission and answered all of my questions. I would highly recommend this place. Everyone is so sweet and truly care about the work they put into your vehicle 

Joshua Pulver's profile image
Joshua Pulver 
7 years ago

I brought Bob a 1986 transmission for my treasured hot rod. He rebuilt it quickly and gave me thorough advice on parts available and pros/cons for my application. After I drove just a few miles, I lost first gear. I brought Bob the car this time and every time I drove by, it was inside out of the weather. He repaired the transmission for free even though the part that broke was not a part he worked on the first time. I have driven hundreds of miles since with no problems. Thank you Crom transmission for your excellent servic... read more

Business response:

Thanks Joshua for taking time to share this. So glad to hear all is well. 

Josh Terkeurst's profile image
Josh Terkeurst 
7 years ago

Bob and all the mechanics there are super knowledgeable and have amazing customer service and incredible turn around deffinatly will recommend them to others in the future! Thanks so much bob and everyone else for your great work! 

Frequently asked questions about Crom Automotive & Transmission

How is Crom Automotive & Transmission rated?

Crom Automotive & Transmission has a 4.5 star rating with 263 reviews. 

When is Crom Automotive & Transmission open?

Crom Automotive & Transmission is open now. It will close at 6:00 p.m.  

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