This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
CRM Motors, Inc.
- Car Dealers
- Pelham, AL
About this business
PRE-OWNED DEALERSHIP serving Pelham, Helena, Alabaster, Calera, Jemison, Hoover, Vestavia Hills, Homewood, Mountain Brook, Chelsea, Trussville, Centerpoint, Bessemer, McCalla, Gardendale, Fultondale, Clanton, Anniston, Oxford, Cullman, Tuscaloosa, Birmingham, AL. We offer models from Chevrolet, Dodge, Ford, Toyota, RAM, Chevrolet Tahoe, Chevrolet Silverado, Chevrolet Suburban Camaro, Dodge, Dodge CHARGER, Ford F150 Ford F250 Ford F350, MUSTANG GMC YUKON, GMC, Honda Vehicles, Infiniti, Jeep, Lexus, RX350, Mercedes, Mercedes-B... read more
Location details
2710 Pelham Pkwy, Pelham, AL, 35124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I recently purchased a car from CRM Motors *** in ******, *******, and while the experience had its challenges, Im ultimately satisfied with how things were resolved. I bought an older vehicle, so I didnt expect it to be perfect, but I did notice a few pre-existing issues after driving it for a short time. After notifying the dealership, the majority of the problems were addressed, which I appreciated. One thing I learned is the importance of understanding the "As Is" policy, which is clearly stated on their vehicles. Initia... read more
Business response:
Thank you Mr. ******* We appreciate the kind review and glad that this was all handled in a satisfying manner. CRM Motors has been in business for over 25 years serving the *************** area, and as we know, most only leave bad reviews and not good ones... So the honesty here is perfect. We appreciate all our customers and hope to see you in the future for your next purchase needs.
Man this was both a dream and a nightmare of a car buying experience! The salesperson ****** was a dream. If not for her fun and upbeat personality, I would have simply walked away. Wanted her to get the commission. Who is pays commission? A small country dealership of course. Speaking of country, back-*****, is the so called manager *******. What an A**** He was dressed in Air Jordans and shorts, first impression! He was very unprofessional, bring his religion and be with holding info, lying. The mechanic knew which part he... read more
My husband and I had a horrible experience at CRM motors and would caution anyone who is considering purchasing a car there. First, they would not give us the listing price for the cars when asked. We were told by the sales associate that they could give us the price AFTER they got my husbands SSN, bank statements, and credit report. I was able to look up the price for one of the vehicles on their website despite the sales associate saying she didn't know the price. After waiting several hours for the price of a 2018 Honda P... read more
The absolute WORST dealership. They sold me a $43,000 2017 Nissan Titan and within 5 days the truck stop and they requested me to use my Warranty for their dysfunctional vehicle. (A LEMON) We reported them to the finance company and they lied to the finance company. The things they told the finance company are the things they tried the day before that did not work...The MANAGEMENT TEAM AND SALES ARE ALL BOGUS!!!!! And I stand behind my comment 100%. Please let me interject I have high credit rating and good job.
Business response:
I am so sorry that you so upset over the battery in your vehicle that you had to leave this nasty review. As a repeat customer, I know that you have purchased a "used" vehicle before. We answered all your complaints, starting with the key fob that would not start the truck and sent our "key" company to your vehicle to get it back operable with a new battery, unfortunately, he found that it was the battery to the truck and not just the key fob.. he tried and even went out of his way to do this quickly for us. Your purchase of... read more
they have good trucks but they customer service skills are not the best j make over 10 k a month I went to another dealership and got approved on the spot .....
RecommendedThey were awesome with helping me with my 1st vehicle purchase. They will do everything in their power to make sure you leave happy. Great customer experience. Thank you Cameron Taylor for being honest and going out your to make me happy‼️ You are Awesome 👏🏾
Business response:
Kalan thanks it was fun. You got a sweet truck!
Top notch sales team with dedication to meeting the customers needs. Will definitely purchase again. I got a great vehicle at a great price and received a very fair amount for my trade. Special thanks to Keith"Wheels"Wheeler for going above and beyond. Thanks again CRM
CRM sold my husband a $30,000 truck. Since day 1, we have been paying for repairs. Now, only 1 year later, it needs a new motor. CRM refuses to take responsibility and repair the truck. They are crooks. They currently have my husband’s truck while we pay a car payment for a truck that doesn’t run.
It was great working with Keith at CRM! He’s friendly and stayed in contact with us throughout the entire process. Bonus - he’s a veteran!!
Frequently asked questions about CRM Motors, Inc.
How is CRM Motors, Inc. rated?
CRM Motors, Inc. has a 4.2 star rating with 425 reviews.
When is CRM Motors, Inc. open?
CRM Motors, Inc. is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com