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Criswell Acura
- Car Dealers
- Annapolis, MD
About this business
Celebrating our 31st year in business!!! Criswell Acura is a new and pre-owned Acura dealership located minutes from downtown Annapolis, MD and are proud to be the favorite for all Acura buyers in Maryland, Virginia, Delaware and Washington, DC. We sell Nationwide! Try our Acura Accelerated Service, 1 hour maintenance service with no appointment, while you wait, using Genuine Acura Parts and Acura trained technicians. We are Profirst Certified for collision repairs, trained on repairing your vehicle back to manufacturer spec... read more
Location details
1701 West St, Annapolis, MD, 21401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Purchased our new Acura MDX A Spec from Sandra and she was the best!! She responded promptly and professionally . Sandra knew the vehicle inside and out and made 100 sure we were knowledgeable about our vehicle before we drove off into the sunset. Thanks Sandra!!
My first experience with criswell service was awesome from transfer call to my rep Brian did a great job helping me and updating me in a timely fashion. I Dropped my car off in morning and MDX was finished by noon thanks again Brian. see you next visit and thanks criswell nothing but 5 star service on my visit Brian and his mechanic also saved me a transmission
My car needed back shocks. Criswell Acura gave an accurate quote and provided quick service. The receptionist is a pleasant person. I will definitely be returning in the future.
I am disheartened about the change is service over the last 1 to 2 years. The Service Department used to be knowledgeable, customer oriented and professional. Aside from the accelerated Service Advisor, JQ, my experiences have been less than desirable. The Service Advisors (specifically GB, BV and TD) pass you off like they could care less about your car or the customer. My recent experience a little over 1 week ago was the worst! Service Advisor BV was condescending and passive aggressive. It was like he had a problem with ... read more
I have bought two cars from this dealership. They are polite, professional and they don't treat women like they are dumb. I have worked with Vance for both of my cars and I plan to return when I need my next vehicle.
Frequently asked questions about Criswell Acura
How is Criswell Acura rated?
Criswell Acura has a 4.6 star rating with 806 reviews.
When is Criswell Acura open?
Criswell Acura is open now. It will close at 8:00 p.m.
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