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Crest Lincoln

4.6

About this business

WHY IS CREST LINCOLN THE GO-TO SPOT FOR DETROIT, CLINTON TOWNSHIP, TROY MI AND WARREN MI DRIVERS SEEKING A NEW OR PRE-OWNED LINCOLN VEHICLE? It could be our varied and accommodating selection of new Lincoln models, including the much-loved Lincoln MKZ, Lincoln Nautilus, Lincoln Corsair, Lincoln Continental, Lincoln Aviator and Lincoln Navigator. Perhaps it's our equally vast range of high-quality, Crest Lincoln-approved pre-owned cars. It may also very well be the Lincoln financing offers available to customers who shop with... read more

Location details

36200 Van Dyke Ave, Sterling Heights, MI, 48312, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.61,770 reviews
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Bernadette Garczewski Mellor's profile image
Bernadette Garczewski Mellor 
recommend  Recommended
4 years ago

Great service on our fleet vehicle. Made my appointment, was serviced on time they took care of the recalls on my vehicle and it was finished in less time than the estimate. I have had service on a prior vehicle and that was excellent also. 

Business response:

Bernadette, we appreciate your recommendation of our Staff's service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! 

Willie Toone's profile image
Willie Toone 
recommend  Recommended
4 years ago

Their continued support to me when I need them 

Business response:

At Crest Lincoln, Inc., we value our customers and if there is anything else we can do to assist you, please let us know! Take care! 

Phyllis Stevenson's profile image
Phyllis Stevenson 
recommend  Recommended
4 years ago

I turned in my loaner today and left my glasses by mistake. Demetrius from the service department found them after searching diligently. Since I live so far from the dealership he offered to meet me in my city so I wouldn’t have to drive. He told me he’d be at Dollar General at 7:00 and he was there on time! He’d taken the time to bubble wrap my glasses and placed them in an envelope so they wouldn’t break!!!!! That’s 100 percent above customer satisfaction!!!! Thanks so much Demetrius! 

Sharon Guzzardo Olis's profile image
Sharon Guzzardo Olis 
4 years ago

A gentlemen purchased a new Lincoln Navigator. Top of the line, gorgeous, pays cash.. Other than the beauty of this vehicle it cannot be driven due to the unpredictable reliability. The vehicle has only 5000 miles on it. The vehicle has been in the Crest dealer 4 times for the same issue. Last week the dealership was returning the vehicle to the customer and the same problem occurred again while returning the vehicle. Needless to say the Crest associate took the vehicle right back to Crest. The vehicle was at the dealership ... read more

Business response:

Sharon, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Crest Lincoln, Inc.. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (866) 353-2270 and we will do our best to make this better. We hope to hear from you soon. 

Roger Labataille's profile image
Roger Labataille 
recommend  Recommended
4 years ago

Crest Lincoln Service, specifically by Bob Elliott, the Service Director, was exceptional! Another Lincoln service was unable to correct a problem as they would not listen to my suspicion that the battery needed replacement. Bob did have the battery replaced and so far the problem has been solved! 

Business response:

Roger, we're pleased to hear everything was completed to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Cindy Todd McKee's profile image
Cindy Todd McKee 
recommend  Recommended
4 years ago

Very professional. Would highly recommend 

Trudy Cairns's profile image
Trudy Cairns 
recommend  Recommended
4 years ago

friendly, honest service. could rely on diagnosis & expert repair with service. 

Gerry Seip's profile image
Gerry Seip 
recommend  Recommended
4 years ago

My service issue was handled quickly & accurately. 

Business response:

Gerry, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care! 

Paula Jacobowski Del Papa's profile image
Paula Jacobowski Del Papa 
recommend  Recommended
4 years ago

Quick service with smiles - of course with their masks on! Great work by the Crest Lincoln team. Thank you! 

Frequently asked questions about Crest Lincoln

How is Crest Lincoln rated?

Crest Lincoln has a 4.6 star rating with 1,770 reviews. 

When is Crest Lincoln open?

Crest Lincoln is closed now. It will open at 9:00 a.m. 

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