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Crest Cadillac
- Car Dealers
- Brookfield, WI
About this business
Crest Cadillac is a family-owned and operated automobile dealership since 1980. It has been ranked among Wisconsin's top Cadillac dealerships for more than 25 years. Crest Cadillac carries a wide selection of new and pre-owned Cadillac vehicles, including CTS, Deville, DTS, Escalade, SRX, STS and XLR. It also offers pre-owned cars, minivans, trucks and sport utility vehicles from Acura, Audi, Buick, Chevrolet, Honda, Mazda, Mercury, Nissan, Saturn and Toyota. Its parts department provides manufacturer-recommended parts and a... read more
Location details
12800 W Capitol Dr, Brookfield, WI, 53005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Aaron the manager is extremely rude . He has poor customer service and will tell paying customers " you can take your car somewhere else", if you question him. I am a minority and I question if he treats all minorities like he treated me. He is a liability to this company. His attitude will drive customers away. A manager with a nasty attitude should not work with customers.
Salesman, David *********, sales manager. Juan ***** ********. And general manager, Brady *****... lied and misled me into a lease on a premium luxury 2024 xt4 that did NOR HAVE ADEQUATE SAFETY FEATURES, that I had on my previous 2021 premium luxury cadillac xt4. I AM DISABLED AND WAS TREATED VERY RUDEDLY. YELLED AT ME AND LIED TO ME, ALONG WITH DISMISSING ME AND DEMANDING I LEAVE. I ONLY HAD MY NEW LEASE FOR 3 DAYS WITH 38 MILES ON IT AND WANTED TO RETURN IT FIR SOMETHING ELSE THAT HAD FULL SAFETY FEATURES... THEY REFUSED T... read more
Business response:
We have offered the customer a resolution with installing front sensors at no cost to her. The used vehicle is certified she just does not want to pay for it.
I had a terrible experience at crest Cadillac. Ordered a truck which took six months to get in that was fine. I was told that I needed multiple things in order for the finance to go through. Did everything that they say that the finance company wanted, and the application was approved. Did all of that to only find out that they sold the truck that I put money on to hold it. ******* who is one of the finance guys never returns phone calls and when you would show up to speak to him he would ask if you made an appointment. How ... read more
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.5 star rating with 616 reviews.
When is Crest Cadillac open?
Crest Cadillac is open now. It will close at 8:00 p.m.
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