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Crest Cadillac

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4.5
316 reviews
|Car Dealers|Brookfield, WI 53005 United States

12800 W Capitol Dr, Brookfield, WI 53005 United States

(262) 781-2800

http://www.crestmotors.com/

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About

Crest Cadillac is a family-owned and operated automobile dealership since 1980. It has been ranked among Wisconsin's top Cadillac dealerships for more than 25 years. Crest Cadillac carries a wide selection of new and pre-owned Cadillac vehicles, including CTS, Deville, DTS, Escalade, SRX, STS and XLR. It also offers pre-owned cars, minivans, trucks and sport utility vehicles from Acura, Audi, Buick, Chevrolet, Honda, Mazda, Mercury, Nissan, Saturn and Toyota. Its parts department provides manufacturer-recommended parts and accessories. It offers a variety of preapproved finance and leasing options, and is located in Brookfield, Wis. The dealership also has a service department and a body sho

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Tiara S. review for Crest Cadillac
Tiara S. on BBB

a year ago

05/18/2021, 01:56 AM
I had a terrible experience at crest Cadillac. Ordered a truck which took six months to get in that was fine. I was told that I needed multiple things in order for the finance to go through. Did everything that they say that the finance company wanted, and the application was approved. Did all of that to only find out that they sold the truck that I put money on to hold it. ******* who is one of the finance guys never returns phone calls and when you would show up to speak to him he would ask if you made an appointment. How can you make an appointment with someone who doesnt pick up their phone or doesnt return your phone calls. And all they have to say at the Cadillac dealership is that were sorry. They ask for a higher down payment and I bring in the down down payment and they still ended up selling a truck that I ordered to someone else. Poor customer service no people skills and ******* was very unethical. He sold a truck that I had to put money down on and told him that I will be in with the higher down payment to purchase that truck and he still turned around and sold it even though I said I would call him Back and bring in the money. If youre looking for a Cadillac I would suggest looking elsewhere. They Are very unprofessional and are very inconsiderate. This was and is the worst car buying experience that I have ever experienced in all my life.
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