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Crescent Kayaks

4.1

About this business

Location details

500 Old Bremen Rd, Carrollton, GA, 30117, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.132 reviews
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Holly's profile image
Holly 
a month ago

I thought a crescent kayak was going to be my dream kayak. The kayak itself is great. The website to order accessories from, has me so disappointed that I'm about ready to sell or return the kayak and go with a different brand so I never have this problem again ordering accessories. I got the light tackle II, which I was already a tad disappointed that it didn't come with a catch bag. I specifically wanted the crescent catch bag so the brand would match and because theirs has a drawstring close that I couldn’t find with any ... read more

keith caldwell's profile image
keith caldwell 
2 months ago

Apparently it's not there anymore 

Menace to Propriety's profile image
Menace to Propriety 
2 months ago

Edit: Got in contact with Crescent over email. The Carrollton location is closed. They are based out of South Carolina now, likely closer to their molders. Very indifferent customer service. Sad to see a cool brand leave the area, even sadder to be a prospective customer and be treated with indifference. Disappointment sums it all up pretty well. Original: I recently went kayaking for the first time and fell in love. I was pleasantly surprised when I learned there was a reputable manufacturer based in Carrollton! Unfortunate... read more

Ralph Jennings's profile image
Ralph Jennings 
2 months ago

Horrible customer service. I have sent four emails over the last two weeks and the company has not responded to any of them. I have also tried calling them nearly everyday for the past two weeks and the company has not answered. I am happy with my product (Crescent Crew), but it is difficult to recommend a company that doesn’t support their customers. I paid an invoice two weeks ago and have not even received confirmation that they received my payment/order. I don’t know what is going on over at Crescent, but they need to pr... read more

jessie ellison's profile image
jessie ellison 
3 months ago

Bought a crescent crew a couple months ago. On the 4th trip out I noticed the seat had bent. I realized I could bend the frame seat with my hands. I filed a warranty claim. I have been waiting 3 weeks for my replacement seat to ship. I have been told numerous lies about when it will. The kayak was a great boat but obviously the seat is of inferior quality. I bought an aftermarket millennium seat just to keep using the boat. My experience with customer service has been subpar. I will not be buying anymore crescent products. S... read more

Frequently asked questions about Crescent Kayaks

How is Crescent Kayaks rated?

Crescent Kayaks has a 4.1 star rating with 32 reviews. 

When is Crescent Kayaks open?

Crescent Kayaks is open now. It will close at 5:00 p.m. 

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